Account health
17 at risk · 7 worth watching · 0 with nothing flagged
Named signals, not a score. Every flag points at something already on the record — a complaint somebody actually made, a measured silence, a spend that stopped — so you can disagree with it by opening the thing it came from.
At risk · 17
Clearminds Education CenterJilAn open complaintA flagged riskNothing heard in 58 days1 contradiction unsettled5 statements need re-confirming58d quiet
- An open complaintEnquiry numbers are up but many parents click the ad and then never respond to outreach — non-serious leads.
- A flagged riskCase study ad dropped from 12 conversations at $16.04 CPR to 5 conversations at $42.64 CPR; treating it as a dip to watch before deciding whether to refresh the creative
- Nothing heard in 58 daysLast statement on the record is dated 2026-08-21.
- 1 contradiction unsettledSomething in their record disagrees with something else, and nobody has decided which is right.
- 5 statements need re-confirmingOld enough that the client may have moved on. Worth raising on the next call rather than assuming.
Onnie LensRayneAn open complaintA flagged riskNothing heard in 66 days10 contradictions unsettled5 statements need re-confirming66d quiet
- An open complaintPrevious marketing budget was spread too thin and not enough to be effective across ads and website spend.
- A flagged riskCompetitors (Moody Lens, Oans/by Cats, i-Lens) have far higher follower counts, stronger brand presence and much heavier consistent ad spend — Onnie Lens has minimal ad spend and ~655 followers as of May.
- Nothing heard in 66 daysLast statement on the record is dated 2026-08-12.
- 10 contradictions unsettledSomething in their record disagrees with something else, and nobody has decided which is right.
- 5 statements need re-confirmingOld enough that the client may have moved on. Worth raising on the next call rather than assuming.
Ctrl Alt CareerJil11 open complaints11 flagged risks48 contradictions unsettled8 statements need re-confirming12d quiet
- 11 open complaintsJennifer is worried the calendar is quite empty this week and appointment bookings are slow despite steady lead volume.
- 11 flagged risksAd A4 attracts unemployed/jobless leads because its hook ('imagine you could take all your expertise, drive and ambition...') doesn't specify the person must currently be in a job, unlike A7.
- 48 contradictions unsettledSomething in their record disagrees with something else, and nobody has decided which is right.
- 8 statements need re-confirmingOld enough that the client may have moved on. Worth raising on the next call rather than assuming.
Design4SpaceJunkaiAn open complaint6 flagged risksNothing heard in 57 days8 statements need re-confirming57d quiet
- An open complaintLead sheet rows went misaligned — "Yesterday 50 leads haywire" — editing was paused, sheet reverted to a previous version, and statuses had to be manually patched.
- 6 flagged risksRecurring duplicate/misleading lead entries — same number appearing under different names (social media username overwrites), and leads signing up twice causing cross-branch assignment conflicts.
- Nothing heard in 57 daysLast statement on the record is dated 2026-08-22.
- 8 statements need re-confirmingOld enough that the client may have moved on. Worth raising on the next call rather than assuming.
Hoft CollectiveJil3 open complaints11 flagged risks9 contradictions unsettled12 statements need re-confirming1d quiet
- 3 open complaintsClient wants the actual CPL calculated strictly as ad spend divided by verified paid-ad leads, not including all website enquiries or relying solely on platform-reported attribution.
- 11 flagged risksClient's legal team is reviewing PDPA compliance and how client information is accessed, tracked and shared with external parties.
- 9 contradictions unsettledSomething in their record disagrees with something else, and nobody has decided which is right.
- 12 statements need re-confirmingOld enough that the client may have moved on. Worth raising on the next call rather than assuming.
HydseJil5 open complaints4 flagged risks21 contradictions unsettled8 statements need re-confirming3d quiet
- 5 open complaintsTry not to overuse certain event photos — there are a few repeats across our content so far.
- 4 flagged risksHydse has only six Google reviews and a 5-star rating that cannot be recovered if it drops — reviews are hard to get because corporate clients prefer anonymity and government agencies cannot be given discounts.
- 21 contradictions unsettledSomething in their record disagrees with something else, and nobody has decided which is right.
- 8 statements need re-confirmingOld enough that the client may have moved on. Worth raising on the next call rather than assuming.
Inspire ID GroupAlex2 open complaintsA flagged riskNothing heard in 59 days5 contradictions unsettled59d quiet
- 2 open complaintsCalls tagged 'no ring' mean no ring at all (not no pickup), and WhatsApp messages sent for FMSO sometimes don't appear in GHL.
- A flagged riskToday's attendance is looking bad — one final push needed till end of this event.
- Nothing heard in 59 daysLast statement on the record is dated 2026-08-20.
- 5 contradictions unsettledSomething in their record disagrees with something else, and nobody has decided which is right.
Oloid StudioRayne4 open complaints3 flagged risks1 contradiction unsettled8 statements need re-confirming6d quiet
- 4 open complaintsSo far the leads has been cold. Not able to meet up but did some zoom meeting.
- 3 flagged risksThe API service provider was down, so lead notifications stopped; provider contacted and notifications expected back within the hour.
- 1 contradiction unsettledSomething in their record disagrees with something else, and nobody has decided which is right.
- 8 statements need re-confirmingOld enough that the client may have moved on. Worth raising on the next call rather than assuming.
Atlas HomesAlex5 open complaints5 flagged risks21 contradictions unsettled5d quiet
- 5 open complaintsThere are numbers in Home Assembly RSVP/CFM that can't be called — number busy or no ring at all.
- 5 flagged risksClient has no access to that WhatsApp number, so cannot check messages — she may have already sent several follow-ups there.
- 21 contradictions unsettledSomething in their record disagrees with something else, and nobody has decided which is right.
Interior BoxJunkai5 open complaints4 flagged risks8 contradictions unsettled2d quiet
- 5 open complaintsUnhappy with their current agency — feels stagnant, has lost direction, and recently made a grave mistake.
- 4 flagged risksClose personal relationship with the incumbent agency's boss may make switching harder.
- 8 contradictions unsettledSomething in their record disagrees with something else, and nobody has decided which is right.
TodzteriorJunkai4 open complaintsA flagged risk5 contradictions unsettled3d quiet
- 4 open complaintsKeep receiving reminder but we had paid!! It's really annoying
- A flagged riskClient received a $10k / 6-month pitch covering ads, website, blogs, SEO and generative engine optimisation, claiming a 90% grant subsidy — both sides suspect it may not be legitimate.
- 5 contradictions unsettledSomething in their record disagrees with something else, and nobody has decided which is right.
Clarte CollectionsJunkaiA flagged riskNothing heard in 47 days2 contradictions unsettled13 statements need re-confirming47d quiet
- A flagged riskPersonal storytelling video remains only an option — still undecided whether to reveal personal details or keep the focus on professional business challenges.
- Nothing heard in 47 daysLast statement on the record is dated 2026-09-01.
- 2 contradictions unsettledSomething in their record disagrees with something else, and nobody has decided which is right.
- 13 statements need re-confirmingOld enough that the client may have moved on. Worth raising on the next call rather than assuming.
Parklab GroupJilA flagged riskNothing heard in 81 days6 contradictions unsettled4 statements need re-confirming81d quiet
- A flagged riskKid talent for the September shoot is not yet secured — Jensen will either source children or recruit families impromptu at the playground with a token of appreciation.
- Nothing heard in 81 daysLast statement on the record is dated 2026-07-28.
- 6 contradictions unsettledSomething in their record disagrees with something else, and nobody has decided which is right.
- 4 statements need re-confirmingOld enough that the client may have moved on. Worth raising on the next call rather than assuming.
Ernest PropnexRayne2 flagged risks5 statements need re-confirmingAd spend halved10d quiet
- 2 flagged risksShoot likely pushed to last few days of Sept or start of Oct, with content only ready in the first two weeks of Oct.
- 5 statements need re-confirmingOld enough that the client may have moved on. Worth raising on the next call rather than assuming.
- Ad spend halved$203 in 18 days, on course for $349 against $1,494 last month.
Beta Pets MartJilNothing heard in 121 days3 statements need re-confirming121d quiet
- Nothing heard in 121 daysLast statement on the record is dated 2026-06-19.
- 3 statements need re-confirmingOld enough that the client may have moved on. Worth raising on the next call rather than assuming.
SHE Real EstateJunkaiNothing heard in 234 days7 statements need re-confirming234d quiet
- Nothing heard in 234 daysLast statement on the record is dated 2026-02-25.
- 7 statements need re-confirmingOld enough that the client may have moved on. Worth raising on the next call rather than assuming.
AlumlusJunkai3 open complaints6d quiet
- 3 open complaintsinvalid number
Worth watching · 7
Apple & ApondleJilNothing heard in 71 days7 contradictions unsettled4 statements need re-confirming71d quiet
- Nothing heard in 71 daysLast statement on the record is dated 2026-08-07.
- 7 contradictions unsettledSomething in their record disagrees with something else, and nobody has decided which is right.
- 4 statements need re-confirmingOld enough that the client may have moved on. Worth raising on the next call rather than assuming.
Atlas & BoneJilNothing on the record3 contradictions unsettled
- Nothing on the recordNo meeting notes, no WhatsApp group classified, nothing typed in. Silence here means we are not looking, not that nothing is happening.
- 3 contradictions unsettledSomething in their record disagrees with something else, and nobody has decided which is right.
ELEVATE LEARNING ACADEMY PTE. LTD.RayneNothing on the record1 contradiction unsettled
- Nothing on the recordNo meeting notes, no WhatsApp group classified, nothing typed in. Silence here means we are not looking, not that nothing is happening.
- 1 contradiction unsettledSomething in their record disagrees with something else, and nobody has decided which is right.
Claire LohRayneNothing on the record
- Nothing on the recordNo meeting notes, no WhatsApp group classified, nothing typed in. Silence here means we are not looking, not that nothing is happening.
M2 DecorJunkaiNothing on the record
- Nothing on the recordNo meeting notes, no WhatsApp group classified, nothing typed in. Silence here means we are not looking, not that nothing is happening.
Ted RecruitmentAlexNothing on the record
- Nothing on the recordNo meeting notes, no WhatsApp group classified, nothing typed in. Silence here means we are not looking, not that nothing is happening.
The BaselineJilNothing on the record
- Nothing on the recordNo meeting notes, no WhatsApp group classified, nothing typed in. Silence here means we are not looking, not that nothing is happening.