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Todzterior

Interior Design / Renovation← All clients
★★★★☆2 months · since 2026-08-20· last heard 3d agoKnowledge →Creative →
Interior Design / Renovation
  • · CaseTrust accredited renovation firm
  • · Limited to first 20 kitchen cabinet sets at promo pricing
  • · Resale HDB Whole House package from $25,988 NETT
  • · Resale HDB Kitchen + 2 Toilets package from $19,255 NETT
  • · BTO Standard package from $11,666 NETT
  • · BTO Premium package from $7,111 NETT
AM: Junkai

Before you speak to them

4 open complaintsKeep receiving reminder but we had paid!! It's really annoying
A flagged riskClient received a $10k / 6-month pitch covering ads, website, blogs, SEO and generative engine optimisation, claiming a 90% grant subsidy — both sides suspect it may not be legitimate.
5 contradictions unsettledSomething in their record disagrees with something else, and nobody has decided which is right.

Goals & performance

Client for 2 months · since 2026-08-20

Oct 2026

42

leads · $4,505 spent

Sept 2026

105-60%

leads · $10,643 spent

Cost per lead

$107

was $101+6%

Monthly avg

67

leads/mo · $5,881/mo

Campaigns this month · 1 active

ActiveLead genATLAS LEAD GEN$4,505 · 42 leads
Spend, 30d
$8,731

79 leads

Running
1

campaigns, spend in last 7d

Owed
0

none overdue

Fewer leads than last month — act before the client notices

Check the media buying board for the bottleneck, prepare an explanation, and hav

Recent client complaint detected

Check the knowledge tab for the complaint details and address it in the next cli

Recent commitments to follow up on

Review what was committed and ensure it's being delivered.

New campaign mentioned — no creatives ready

Generate new creatives for the upcoming campaign. Check the knowledge tab for de

People & directives

BBryan Lee· Owner / DirectorDecision maker— Final say on all decisions. Primary contact in WhatsApp group.

What we agreed

All →
  • commitmentTodzSmartpad is working on new dedicated commercial packages to launch by January.9d
  • decisionIncrease residential ad budget from $6K to $8K and keep commercial at $1K, totalling $9K for the month.9d
  • decisionWhatsApp automation issue resolved — an online number now sends messages, captures replies and forwards confirmed resale leads into the group.9d
  • preferenceExploring a spin-and-win incentive with a seven-day validation window before gift disbursement, following competitor structures.9d

Data completeness

88%
WhatsApp257 messages, last 3 days ago
Meeting notes3 notes, last 8 days ago
Drive documents3 documents ingested
Meta Ads228 daily rows from "TodzTerior", last 0 days ago
Knowledge base74 facts (17 approved, 17 angle material)
Creative historyNo past creatives on record
ClickUp archive3 items
Lead notifications43 notifications vs 42 Meta leads this month — flow is healthy

Gaps — the team may assume we have this

  • No creative history — can't tell what ran before or what to avoid repeating

Client health

Happy
+Active communication101 messages in 30 days
+Regular reviewsLast meeting 8 days ago
+All wins1 win logged, no failures

Last six months

Spend$40,238.00
MayOct

Down 12% across the window, 5139.2 → 4499.8.

2 of 5 moves went the same way, so the direction is the series and not one period.

Leads464
MayOct

Down 44% across the window, 75 → 42.

3 of 5 moves went the same way, so the direction is the series and not one period.

Cost per leadOct$107
MayOct

Up 55% across the window, 69 → 107.

3 of 5 moves went the same way, so the direction is the series and not one period.

By campaign purpose

  • Client acquisition$36,725.93 · 433 results · $84.82 each
  • Unclassified$3,516.77 · 18 results · $195.38 each

Creative pipeline

Facts
17
Material
17
Drafts
57
Insights
3
Angles
1
Decisions
5

Organic · 2026-10

Facebookapi
Followers
—+9
Impressions
1,660-59%
Reach
—
Engagements
638
Eng. rate
—
Posts
—
Instagramapi
Followers
—
Impressions
51,305-72%
Reach
21,171
Engagements
118
Eng. rate
0.56%
Posts
—

Team

1 assigned
  • JJunkai· Account manager

Account

Business
Interior Design / Renovation
Services
—
Primary AM
Junkai
Secondary AM
—

1 win · 0 failures

Changelog

what happened, decided and delivered — the second brain
  1. 2026-10-09Ingested "Todzterior Monthly Review Call – 2026/10/09 12:58 GMT+08:00 – Notes by Gemini": 28 new facts, 3 escalations.
  2. 2026-09-16Ingested "Tod'zterior Monthly Review – 2026/09/14 14:59 GMT+08:00 – Notes by Gemini": 19 new facts, 2 escalations.
  3. 2026-08-25Delivered: Strategy run finished: 3 insights, 6 angles, 22 copy variants kept of 22.
  4. 2026-08-25Delivered: Strategy run finished: 3 insights, 6 angles, 21 copy variants kept of 21.
  5. 2026-08-25Delivered: Strategy run finished: 3 insights, 6 angles, 21 copy variants kept of 21.
  6. 2026-08-20Ingested "Tod'zterior Review Call – 2026/08/07 12:59 GMT+08:00 – Notes by Gemini": 8 new facts, 0 escalations.
  7. 2026-08-20Imported from the Drive client roster. History arrives via the notes sweep.