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Clarte Collections

Glass Doors← All clients

Brand kit

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What we know

13 statements from meetings, WhatsApp, documents and delivery

Full history →
  • contextcontent-direction2026-09-0147d ago

    Business is in its third year as of 2026; first two years were very hard — high operating costs, bank account down to a few thousand dollars, and reputation problems with third-party installers, which led to setting up their own aluminium factory for quality control.

    Background offered as material for the brand story content.

    Meeting· Joycelyn Limsource ↗

  • contextjoycelyn-title-on-screen2026-09-0147d ago

    Joycelyn uses the title "manager" rather than owner on their name card, to keep negotiation leverage by appearing to consult a "boss" before approving discounts.

    Relevant to how they are credited on camera and in creative.

    Meeting· Joycelyn Limsource ↗

  • decisionkismis-view-shoot2026-09-0147d ago

    Filming can take place at either party's office to make use of different backdrops.

    Logistics agreed for the upcoming shoots.

    Meetinginferred, not statedsource ↗

  • constraintlogo-in-creative2026-05-22149d ago

    This one needs to use my logo — and that's it

    Final outstanding change before the approved batch could be scheduled.

    WhatsAppClarte Collections X Atlas· Joycelyn (CLIENT J)

  • preferenceproduct-naming2026-09-0147d ago

    Emphasise the signature "Cocoa Gray" colour and anodized finish in marketing materials to distinguish from traditional black powder-coated aluminium frames.

    Black frames are powder-coated with a slightly shiny traditional texture; Cocoa Gray is anodized, giving an "ultra soft matte", velvet-like finish. Joycelyn also wants emphasis on being a local Singaporean brand with in-house production of both smart glass and aluminium frames.

    Meeting· Joycelyn Limsource ↗

8 worth re-confirming before acting on

Nothing has contradicted these, so they are still on the record — but they are old enough that the client may have moved on. Treat them as questions, not instructions.

  • decisionfirst-batch-approval2026-05-22149d ago

    "good to go!" — first batch of five videos approved after the second round of revisions, with one final change: the client's logo must be used.

    Atlas to swap the logo then proceed to schedule the postings and the ads.

    WhatsAppClarte Collections X Atlas· Joycelyn (Clarté Collections)

  • preferenceon-camera-retouching2026-05-12159d ago

    Use your professional editing skills to help a helpless friend's face

    Client asked for retouching of her appearance on camera; Atlas subsequently touched up eye bags slightly in the 15 May revision.

    WhatsAppClarte Collections X Atlas· Joycelyn (Clarté Collections)

  • decisionbrand-fonts-and-colours2026-05-15156d ago

    Font changed to match the reference Joycelyn shared; brand colour (amber) used for highlights

    Delivered in the 15 May revised cut and subsequently approved.

    WhatsAppClarte Collections X Atlas· Jun Kai

  • commitmenthomeowner-testimonial-permissions2026-09-0147d ago

    Joycelyn to ask the homeowners whether they're willing to appear on camera for a testimonial during Friday's filming session, and update Jun Kai so he can prep questions.

    Those clients approached the business directly so are thought likely to agree. Jun Kai noted such videos make excellent case studies for advertising.

    Meeting· Joycelyn Limsource ↗

  • commitmentowner-house-shoot-13-june2026-05-04167d ago

    Owner's house available 13 June, 9am–12pm for a smart glass sliding door shoot — but the other ID firm's photographer and videographer will also be on site.

    Atlas confirmed the date on 5 May.

    WhatsAppClarte Collections X Atlas· Joycelyn (Clarté)

  • commitmentposting-and-ads-management2026-05-22149d ago

    Atlas to change the logo and then proceed to schedule the postings as well as the ads

    WhatsAppClarte Collections X Atlas· Jun Kai

  • commitmentrevision-workflow2026-09-0147d ago

    Jun Kai to revise the work and submit it to Joycelyn by the following day, with a follow-up meeting on Friday.

    Meeting· Jun Kai Gohsource ↗

  • decisionvideo-pacing2026-05-15156d ago

    Videos 1–3 sped up slightly throughout so their pacing matches Videos 4 & 5

    Part of the 15 May revision round.

    WhatsAppClarte Collections X Atlas· Jun Kai

Meetings

1 set of notes in Drive

Log meeting notes

Paste the notes; extraction pulls the facts and flags what contradicts the record. Add the doc link so the full detail stays one click away.

Facts

only approved facts may anchor a claim
In third year of operation as of 2026contextquantifieddraft

“Joycelyn Lim provided a detailed history of the business, noting that they are currently in their third year of operation as of 2026.” — Joycelyn Lim

Black aluminium is the company's best-selling frame colourcontextspecificdraft

“Joycelyn Lim identified black aluminum as the company's "bread and butter," as it remains the most popular color for its versatility.” — Joycelyn Lim

Cocoa Gray has overtaken white in popularity among the company's frame colourscontextspecificdraft

“However, Cocoa Gray has surpassed white in popularity.” — Joycelyn Lim

Cocoa Gray blends with Naong, micro-cement and laminate carpentry colourscheckcontextspecificdraft

“Cocoa Gray is highlighted as a more aesthetic and elevated option because it blends effectively with materials such as Naong, micro-cement, and various laminate carpentry colors.” — Joycelyn Lim

Cocoa Gray frames use an anodized finish, described as "ultra soft matte" and velvet-likecontextspecificdraft

“In contrast, the Cocoa Gray frames are anodized, resulting in an "ultra soft matte" and velvet-like finish.” — Joycelyn Lim

In-house production for both smart glass and aluminium framescontextspecificdraft

“Joycelyn Lim emphasized the importance of highlighting their signature "Cocoa Gray" color, their status as a local Singaporean brand, and their in-house production capabilities for both smart glass and aluminum frames.” — Joycelyn Lim

Offers black aluminium frames, which are powder-coatedcontextspecificdraft

“Joycelyn Lim clarified that black frames are powder-coated, which exhibits a slightly shiny, traditional texture.” — Joycelyn Lim

Offers mesh fabric glass as a new productcontextspecificdraft

“highlighting the company's widest range of glass products in Singapore, including mesh fabric glass, which is a new offering” — Joycelyn Lim / Jun Kai Goh

Offers smart glass (switchable privacy glass) doorscontextspecificdraft

“which transitions into a pitch for Clarte smart glass as a privacy solution” — Jun Kai Goh

Owns its own factory for aluminium productioncontextspecificdraft

“which eventually led to the decision to set up their own factory for aluminum production to ensure quality control” — Joycelyn Lim

Signature frame colour "Cocoa Gray"contextspecificdraft

“Joycelyn Lim emphasized the importance of highlighting their signature "Cocoa Gray" color” — Joycelyn Lim

Sales staff carry the title "manager" rather than owner to retain negotiation leverage by referring decisions to a "boss"contextspecificdraft

“Joycelyn Lim explained that they prefer to use the title "manager" on their name card rather than identifying as the owner. This strategy serves a functional purpose in sales, as it allows them to maintain leverage during negotiations by appearing to consult with a "boss" before approving discounts or special requests” — Joycelyn Lim

First two years of the business involved high operational costs, inconsistent sales, and a bank account reduced to a few thousand dollarscontextspecificdraft

“They described the significant difficulties faced during the first two years, including high operational costs, a period where the bank account was reduced to a few thousand dollars, and the struggle to generate consistent sales.” — Joycelyn Lim

Founder entered the trade without formal experience running a company, in a male-dominated industrycontextspecificdraft

“Joycelyn Lim agreed to share a raw video of their backstory—covering their family background, lack of formal company-running experience, and the determination to enter a male-dominated trade” — Joycelyn Lim

Local Singaporean brandcontextspecificdraft

“Joycelyn Lim emphasized the importance of highlighting their signature "Cocoa Gray" color, their status as a local Singaporean brand, and their in-house production capabilities for both smart glass and aluminum frames.” — Joycelyn Lim

Previously relied on third-party installers before moving production in-housecontextspecificdraft

“They also addressed the challenges of managing reputation when relying on third-party installers, which eventually led to the decision to set up their own factory for aluminum production to ensure quality control.” — Joycelyn Lim

Widest range of glass products in Singaporecontextasserteddraft

“highlighting the company's widest range of glass products in Singapore, including mesh fabric glass, which is a new offering” — Joycelyn Lim / Jun Kai Goh

Advises that not every door in a home needs smart glasscontextasserteddraft

“They plan to use content to educate the audience on why not every door in a home requires smart glass” — Jun Kai Goh / Joycelyn Lim

Positions as "glass consultant" rather than contractorcontextasserteddraft

“Jun Kai Goh and Joycelyn Lim discussed shifting the brand's social media positioning from "contractor" to "glass consultant."” — Jun Kai Goh / Joycelyn Lim

Documents

drafted by the system, edited by people — then the edits are read back into the record

Nothing yet. Drafting is instant and free — agreement, invoice and deck from the client record, with [AM: …] markers where a human must fill in what the system must not invent.