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Clarte Collections

Glass Doors← All clients

Full history

50 statements, 43 still standing. Ordered by when they were said, not when we read them.

  1. 2026-09-01 06:00Meetingdecision· content-direction

    Shift the brand's social media positioning from "contractor" to "glass consultant" — educating that not every door needs smart glass, and highlighting the widest range of glass in Singapore including new mesh fabric glass.

  2. 2026-09-01 06:00Meetingdecision· content-direction

    Agreed a production scope of five videos for the upcoming shoot: an aesthetic home tour, a glass consultant positioning piece, a trending 'clap' video, a 'couple arguing' hook, and a fifth slot prioritised for a homeowner testimonial (or a personal brand story if the testimonial isn't possible).

  3. 2026-09-01 06:00Meetingpreference· product-naming

    Emphasise the signature "Cocoa Gray" colour and anodized finish in marketing materials to distinguish from traditional black powder-coated aluminium frames.

  4. 2026-09-01 06:00Meetingcontext· product-naming

    Black aluminium is the company's "bread and butter" and still the most popular colour; Cocoa Gray has now overtaken white.

  5. 2026-09-01 06:00Meetingcommitment· homeowner-testimonial-permissions

    Joycelyn to ask the homeowners whether they're willing to appear on camera for a testimonial during Friday's filming session, and update Jun Kai so he can prep questions.

  6. 2026-09-01 06:00Meetingcommitment· content-direction

    Joycelyn to send Jun Kai a raw video covering their personal and company backstory; Jun Kai to review it and work the business journey into the content strategy.

  7. 2026-09-01 06:00Meetingrisk· content-direction

    Personal storytelling video remains only an option — still undecided whether to reveal personal details or keep the focus on professional business challenges.

  8. 2026-09-01 06:00Meetingcontext· joycelyn-title-on-screen

    Joycelyn uses the title "manager" rather than owner on their name card, to keep negotiation leverage by appearing to consult a "boss" before approving discounts.

  9. 2026-09-01 06:00Meetingcontext· content-direction

    Business is in its third year as of 2026; first two years were very hard — high operating costs, bank account down to a few thousand dollars, and reputation problems with third-party installers, which led to setting up their own aluminium factory for quality control.

  10. 2026-09-01 06:00Meetingcommitment· revision-workflow

    Jun Kai to revise the work and submit it to Joycelyn by the following day, with a follow-up meeting on Friday.

  11. 2026-09-01 06:00Meetingdecision· kismis-view-shoot

    Filming can take place at either party's office to make use of different backdrops.

  12. 2026-05-22 07:05WhatsAppcommitment· posting-and-ads-management

    Atlas to change the logo and then proceed to schedule the postings as well as the ads

    Clarte Collections X Atlas

  13. 2026-05-22 06:45WhatsAppconstraint· logo-in-creative

    Videos must carry Clarté's own logo.

    Clarte Collections X Atlas

  14. 2026-05-22 06:45WhatsAppconstraint· logo-in-creative

    The videos need to use her logo before going out.

    Clarte Collections X Atlas

  15. 2026-05-22 06:45WhatsAppconstraint· logo-in-creative

    This one need to use my logo.

    Clarte Collections X Atlas

  16. 2026-05-22 06:45WhatsAppconstraint· logo-in-creative

    This one needs to use my logo — and that's it

    Clarte Collections X Atlas

  17. 2026-05-22 04:13WhatsAppdecision· first-batch-approval

    Client approved the revised first batch of videos — "good to go!" — subject only to adding their logo; Atlas to proceed with scheduling postings and ads.

    Clarte Collections X Atlas

  18. 2026-05-22 04:13WhatsAppdecision· first-batch-approval

    "good to go!" — first batch of five videos approved after the second round of revisions, with one final change: the client's logo must be used.

    Clarte Collections X Atlas

  19. 2026-05-22 04:13WhatsAppdecision· first-batch-approval

    good to go! One last thing - this one need to use my logo. And that's it!

    Clarte Collections X Atlas

  20. 2026-05-21 07:30WhatsAppcommitment· kismis-view-shoot

    Project showcase reel shoot at 21 Lorong Kismis, Kismis View #05-20, originally Saturday 23 May, 9–11am — since postponed by the homeowner with no new date yet.

    Clarte Collections X Atlas

  21. 2026-05-21 07:30WhatsApprisk· kismis-view-shoot

    The homeowner has changed the date again — originally Sat 23 May — and Joycelyn will update once they revert.

    Clarte Collections X Atlas

  22. 2026-05-21 07:30WhatsApprisk· kismis-view-shoot

    "the owner changed day again 😓" — Kismis View shoot originally set for Saturday 23 May is off; client will update once the owner reverts.

    Clarte Collections X Atlas

  23. 2026-05-21 07:30WhatsAppdecision· kismis-view-shoot

    Kismis View shoot (21 Lorong Kismis #05-20) to be a standalone project showcase reel, treated as a separate a la carte add-on, morning 9am-11am; date changed by the owner and now unconfirmed.

    Clarte Collections X Atlas

  24. 2026-05-20 05:46WhatsAppdecision· kismis-view-shootsuperseded

    The Kismis View project showcase reel is treated as a separate a la carte add-on rather than part of the usual scripted content shoot.

    The 21 May 2026 WhatsApp message restates the same a la carte classification for the Kismis View shoot and adds the timing and unconfirmed-date update, fully subsuming the 20 May note.

    Clarte Collections X Atlas

  25. 2026-05-20 05:46WhatsAppdecision· kismis-view-shootsuperseded

    Kismis View shoot to be a 1x home tour reel only — photos not worth it as it's only part of the house and hard to showcase the smart glass

    The 21 May WhatsApp restates the same shoot scope decision at equal authority — recasting it as a standalone a la carte project showcase reel with new timing and an unconfirmed date — replacing the 20 May framing of a single home tour reel.

    Clarte Collections X Atlas

  26. 2026-05-15 03:38WhatsAppdecision· brand-fonts-and-colours

    Font changed to match the reference Joycelyn shared; brand colour (amber) used for highlights

    Clarte Collections X Atlas

  27. 2026-05-15 03:38WhatsAppdecision· video-pacing

    Videos 1–3 sped up slightly throughout so their pacing matches Videos 4 & 5

    Clarte Collections X Atlas

  28. 2026-05-12 09:52WhatsApppreference· revision-workflow

    Client agreed to leave revision comments directly on the video review tool (Frame.io) rather than typing them out in WhatsApp.

    Clarte Collections X Atlas

  29. 2026-05-12 09:52WhatsAppdecision· revision-workflow

    Client will leave revision comments directly on the Frame.io links from now on instead of typing feedback in WhatsApp.

    Clarte Collections X Atlas

  30. 2026-05-12 09:51WhatsAppdecision· revision-workflowsuperseded

    Future revision notes to be left as timestamped comments directly in the Frame.io link rather than typed out in WhatsApp.

    The 12 May 2026 WhatsApp message at 09:52 restates the same Frame.io comment workflow decision recorded 75 seconds earlier, so the later phrasing stands with nothing lost.

    Clarte Collections X Atlas

  31. 2026-05-12 09:51WhatsAppdecision· revision-workflowsuperseded

    Client will leave comments directly on the videos in the review link instead of typing feedback in chat

    The 12 May 09:52 WhatsApp message restates the same review-workflow decision made 75 seconds earlier in more complete form (naming Frame.io), so it replaces rather than duplicates the 09:51 statement with nothing lost.

    Clarte Collections X Atlas

  32. 2026-05-12 09:50WhatsApppreference· on-camera-retouching

    Use your professional editing skills to help a helpless friend's face

    Clarte Collections X Atlas

  33. 2026-05-12 09:27WhatsApppreference· content-direction

    Don't use clips where the light reflection makes the smart glass look like it's flickering — pick another clip

    Clarte Collections X Atlas

  34. 2026-05-12 09:12WhatsAppconstraint· joycelyn-title-on-screen

    Do not caption Joycelyn as "Founder" — use "Joycelyn from Clarté Collections" instead.

    Clarte Collections X Atlas

  35. 2026-05-12 09:12WhatsAppconstraint· product-naming

    Product should be spelled "Lami Glass", not "Lammy Glass".

    Clarte Collections X Atlas

  36. 2026-05-12 09:12WhatsAppconstraint· product-naming

    Spelling correction: "Lami Glass", not "Lammy Glass".

    Clarte Collections X Atlas

  37. 2026-05-12 09:12WhatsApppreference· joycelyn-title-on-screen

    Don't put me as "Founder" — can just put "Joycelyn from Clarte Collections"

    Clarte Collections X Atlas

  38. 2026-05-12 03:07WhatsApppreference· video-pacing

    Prefers faster pacing — Idea 4's speed is the benchmark; Ideas 1–3 felt too slow, "I talk like very slow".

    Clarte Collections X Atlas

  39. 2026-05-12 03:07WhatsApppreference· video-pacing

    Ideas 1–3 felt too slow — speed them up slightly to match the pacing of Idea 4.

    Clarte Collections X Atlas

  40. 2026-05-12 03:06WhatsApppreference· first-batch-approvalsuperseded

    Loves the Idea 4 and 5 videos — 'Very nice'; asked for a different clip where light reflection makes the smart glass look like it's flickering, and to avoid footage with the CNY stickers still up.

    The 22 May WhatsApp "good to go!" approval of the first batch settles the same approval question after the revision requests raised in the 12 May message were addressed.

    Clarte Collections X Atlas

  41. 2026-05-12 03:05WhatsApppreference· on-camera-retouching

    Joycelyn wants her appearance retouched — de-swell face, reduce eye bags, beauty-mode style touch-ups — or swapped for other clips/b-roll where she looks tired or her expression looks "black and fierce".

    Clarte Collections X Atlas

  42. 2026-05-12 03:05WhatsApppreference· on-camera-retouching

    Wants her face retouched on camera — de-swell face and eye bags, filters/AI touch-up, or swap to other clips/b-rolls where she looks better (esp. Idea 3 where she looks 'black and fierce').

    Clarte Collections X Atlas

  43. 2026-05-12 03:05WhatsApppreference· on-camera-retouching

    "The video can edit abit of beauty mode anot? 😆" — wants her face retouched: deswell face, reduce eyebags, make eyes look awake; happy for AI/filters or swapping in b-rolls instead of clips where she looks "very black and fierce" or swollen.

    Clarte Collections X Atlas

  44. 2026-05-12 03:01WhatsAppconstraint· brand-fonts-and-colours

    On-screen text must use Clarté brand colours — orange, either Amber or Brick from the brand guide — and a more elegant font, not rounded fonts.

    Clarte Collections X Atlas

  45. 2026-05-05 06:32WhatsApprisk· homeowner-testimonial-permissions

    Homeowner testimonials and on-camera appearances need the interior designer's permission first — the job sits under the ID, not direct with the homeowner.

    Clarte Collections X Atlas

  46. 2026-05-05 06:32WhatsAppconstraint· homeowner-testimonial-permissions

    Homeowner testimonial/appearance has to be cleared through the ID firm first, since the job sits under the ID rather than direct with the homeowner.

    Clarte Collections X Atlas

  47. 2026-05-04 09:53WhatsAppcommitment· owner-house-shoot-13-june

    Owner's house available 13 June, 9am–12pm for a smart glass sliding door shoot — but the other ID firm's photographer and videographer will also be on site.

    Clarte Collections X Atlas

  48. 2026-04-30 09:35WhatsAppdecision· posting-and-ads-management

    Atlas will schedule the posts and set up/manage the ads on Meta once the client confirms the edits; content was structured so most videos can be used for ads.

    Clarte Collections X Atlas

  49. 2026-04-30 05:20WhatsApppreference· on-camera-retouchingsuperseded

    Wants her face retouched — 'can edit abit of beauty mode', deswell face and eye bags, or replace unflattering clips with b-roll.

    The 12 May 2026 WhatsApp message restates the same retouching preference at equal authority with added specifics, so it replaces the 30 Apr 2026 version of the same standing request.

    Clarte Collections X Atlas

  50. 2026-04-20 11:22WhatsAppdecision· content-directionsuperseded

    Content direction agreed on the 20 Apr call: founder story tied to their differentiation on ultra-slim smart glass doors; an explainer on how smart glass works with emphasis on wiring and real-life application; a comparison piece on laminated vs tempered glass (not smart glass vs smart film); and the last script to showcase the broader catalogue beyond smart glass.

    The 1 Sep meeting set a new five-video production scope replacing the four-script direction agreed on the 20 Apr call, and is both more recent and more authoritative.

    Clarte Collections X Atlas