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Todzterior

Interior Design / Renovation← All clients

Full history

48 statements, 35 still standing. Ordered by when they were said, not when we read them.

  1. 2026-10-15 02:11WhatsAppcontext· invoice-delivery

    Paiseh Bryan 😅 still figuring it out with our new bookkeeper, let me stop the reminders

    Todz X Atlas

  2. 2026-10-15 02:10WhatsAppcomplaint· invoice-delivery

    Keep receiving reminder but we had paid!! It's really annoying

    Todz X Atlas

  3. 2026-10-14 09:37WhatsApppreference· whatsapp-lead-delivery-issue

    Those are the qualified ones — but if you want to distribute the ones who didn't reply to your IDs to follow up, that's fine too

    Todz X Atlas

  4. 2026-10-09 04:58Meetingcontext· portal-performance

    Alternative lead sources underperforming: Canvas generated 10 leads on an appointment model costing around 1.5K (almost double), Home Match matched ~40 leads, and a Home Match office event yielded only four leads in cramped conditions.

  5. 2026-10-09 04:58Meetingcontext· events

    Upcoming small-scale event at Florim hosted by SG Interior and Mabel, targeting 40 attendees to test close rates.

  6. 2026-10-09 04:58Meetingpreference· events

    Exploring a spin-and-win incentive with a seven-day validation window before gift disbursement, following competitor structures.

  7. 2026-10-09 04:58Meetingcontext· events

    Mega Reno Sale (Northwest group, last week): 8 ID firms closed 1.5 million across 49 projects; TodzSmartpad's firm got 70 appointments (35/day) and closed two contracts worth 100,000–150,000 project value.

  8. 2026-10-09 04:58Meetingcommitment· commercial-ads

    TodzSmartpad is working on new dedicated commercial packages to launch by January.

  9. 2026-10-09 04:58Meetingcontext· lead-cost-performance

    84 leads last month — 60 residential, 24 commercial. BTO cost per lead improved from $92 in August to $83 in September.

  10. 2026-10-09 04:58Meetingdecision· ad-budget-structure

    Increase residential ad budget from $6K to $8K and keep commercial at $1K, totalling $9K for the month.

  11. 2026-10-09 04:58Meetingcontext· events

    Around 60% of registered event leads do not show up; they are reactivated by broadcasting new dates for future events.

  12. 2026-10-09 04:58Meetingcontext· events

    Upcoming event on the 24th and 25th at a furniture showroom; TodzSmartpad confirmed attendance.

  13. 2026-10-09 04:58Meetingdecision· whatsapp-lead-delivery-issue

    WhatsApp automation issue resolved — an online number now sends messages, captures replies and forwards confirmed resale leads into the group.

  14. 2026-10-01 02:17WhatsAppcomplaint· ad-budget-structuresuperseded

    Ads got change to $666?

    The 9 Oct meeting set a definite $8K residential / $1K commercial split, settling the budget question raised vaguely in the 1 Oct WhatsApp message with higher authority.

    Todz X Atlas

  15. 2026-09-28 08:35WhatsAppcontext· invoice-delivery

    Late charges won't apply to you since we've been working so long together — it's for new clients

    Todz X Atlas

  16. 2026-09-28 08:02WhatsAppcommitment· invoice-delivery

    Able to revise the invoice?

    Todz X Atlas

  17. 2026-09-27 12:15WhatsAppcomplaint· invoice-delivery

    Why billing date not early monthly? And due date so short and have late charges???

    Todz X Atlas

  18. 2026-09-21 08:05WhatsAppcontext· whatsapp-lead-delivery-issuesuperseded

    Client has secured a new virtual landline number for automated lead follow-up, currently being set up via the official WhatsApp Business App.

    The 9 Oct meeting (higher authority) reports the WhatsApp number is now live and forwarding leads, updating the 21 Sep chat note that setup was still in progress.

    Todz X Atlas

  19. 2026-09-17 10:43WhatsAppcommitment· whatsapp-lead-delivery-issuesuperseded

    Applying for an official, unbannable WhatsApp Business number to be used only to contact and verify leads, which should avoid the previous issue of messages not loading. Estimated access some time this weekend, will update once ready.

    The 21 Sep WhatsApp update reports the number now secured and being set up via WhatsApp Business, resolving the pending 17 Sep application and its 'some time this weekend' estimate on the same question.

    Todz X Atlas

  20. 2026-09-14 07:20WhatsAppcommitment· whatsapp-lead-delivery-issuesuperseded

    Will get back to Bryan on how to solve the WhatsApp issue by the end of this week

    The 17 Sep WhatsApp message delivers the promised answer with a concrete fix and a new weekend ETA, replacing the 14 Sep placeholder commitment to respond by end of week.

    Todz X Atlas

  21. 2026-09-14 06:59Meetingcontext· marketing-grant-psg

    Client has $7,000 remaining in their grant until November, with a fresh allocation expected in December.

  22. 2026-09-14 06:59Meetingcontext· events

    September event had around 130 participating units and produced 50 meetups across all interior designers — considered a good outcome given market competitiveness.

  23. 2026-09-14 06:59Meetingcontext· events

    Next events: October, and December at King Living near Red Hill (referred to as Picola). The earlier 'mega renovation sales event' actually happened last year under Reopia.

  24. 2026-09-14 06:59Meetingcomplaint· whatsapp-lead-delivery-issue

    Frustrated at manually vetting around 70 leads a month to check who genuinely wants floor plans and pricing.

  25. 2026-09-14 06:59Meetingcommitment· marketing-grant-psg

    Jun Kai Goh plans to apply for the Productivity Solutions Grant around end of this year or start of next, then notify the client so they can back-claim rebates themselves.

  26. 2026-09-14 06:59Meetingrisk· external-seo-vendor-pitch

    Client received a $10k / 6-month pitch covering ads, website, blogs, SEO and generative engine optimisation, claiming a 90% grant subsidy — both sides suspect it may not be legitimate.

  27. 2026-09-14 06:59Meetingdecision· ad-budget-structuresuperseded

    Increased marketing budget to $3,000 per package, totalling $7,000.

    The 9 Oct 2026 meeting resets the same ad budget allocation to $8K residential plus $1K commercial ($9K total), replacing the 14 Sep 2026 meeting's $3,000-per-package / $7,000 structure at equal authority.

  28. 2026-09-14 06:59Meetingcontext· lead-cost-performancesuperseded

    BTO cost per lead fell to just over $60 in September (from $70+ in July, $93 in August, 31 leads in August); resale CPL rose from $65 in July and $93 in August to roughly $110–$120; commercial stayed below $100 with 11 leads on $600+ spend.

    The 9 Oct 2026 meeting reports the same September lead-cost figures with full-month data ($83 BTO CPL, revised August baseline), restating the mid-month numbers given on 14 Sep 2026 at equal authority.

  29. 2026-09-14 06:59Meetingcommitment· whatsapp-lead-delivery-issuesuperseded

    Jun Kai Goh will find a solution to automate lead nurturing/messaging and update the client in the group chat by the end of the week.

    The 9 Oct 2026 meeting reports the WhatsApp automation is live and forwarding leads, discharging Jun Kai Goh's 14 Sep 2026 commitment to find and report a solution.

  30. 2026-08-20 07:30WhatsAppdecision· creative-refresh-october

    Yio Chu Kang completed project assets to be separated into 3 types

    Todz X Atlas

  31. 2026-08-15 09:32WhatsAppdecision· promotion-schedule

    TODZ BIG PROMO 7th Anniversary running the whole month of September 2026

    Todz X Atlas

  32. 2026-08-07 04:59Meetingcontext· lead-cost-performancesuperseded

    Cost per lead improved despite lower budget — resale leads dropped from 100 to 65; response rate stable at about 50 percent.

    The 14 Sep 2026 meeting restates the same CPL series with fuller, current figures and reverses the earlier picture (resale CPL now rising to $110 dash;$120), overtaking the 7 Aug 2026 snapshot as the live read on lead cost performance.

  33. 2026-08-07 04:59Meetingcomplaint· portal-performance

    Portal performance is currently slow, specifically Canvas.

  34. 2026-08-07 04:59Meetingcommitment· september-ad-creatives

    Jun Kai Goh to prepare September promotion ad creatives ahead of campaign launch.

  35. 2026-08-07 04:59Meetingcommitment· opening-statement-update

    Jun Kai Goh to update the opening statement for the August promotion by end of day and notify the client.

  36. 2026-08-07 04:59Meetingdecision· commercial-ads

    Commercial ads were cut and are being refreshed; BTO and resale ads are performing well.

  37. 2026-08-07 04:59Meetingdecision· september-lead-target

    Targeting 80 leads for September due to increased team capacity.

  38. 2026-08-07 04:59Meetingdecision· creative-refresh-october

    Creative refresh to be done in October using professional talent at roughly 100 per hour.

  39. 2026-08-07 04:59Meetingdecision· promotion-schedule

    The 777 promotion will run in September; the 666 promotion runs from October through the rest of the year.

  40. 2026-08-07 04:59Meetingcontext· eventssuperseded

    Client is participating in events in October and December; the October event is at King Living near Alexandria Road.

    The 14 Sep 2026 meeting restates the same event schedule with corrected details \u2014 King Living near Red Hill in December rather than near Alexandria Road in October \u2014 at equal authority, so it settles the same question differently.

  41. 2026-08-07 04:59Meetingdecision· ad-budget-structure

    Monthly ad budget set at up to 7K for standard months and up to 9K for promotion months.

  42. 2026-07-20 02:03WhatsApppreference· events

    Bryan wants to join future events; Jun Kai to check availability for him

    Todz X Atlas

  43. 2026-07-20 01:59WhatsAppcontext· eventssuperseded

    Next event is 8-9 August, but Jun Kai thinks it's already filled up

    The 14 Sep meeting (higher authority) updates the event schedule to October and December at King Living, replacing the 20 Jul WhatsApp note about an 8-9 August event.

    Todz X Atlas

  44. 2026-07-05 14:22WhatsAppdecision· ad-budget-structuresuperseded

    "My ads gonna change back to $666"

    Overtaken by the 7 Aug 2026 meeting, which set a formal monthly ad budget of up to 7K standard / 9K promotion, replacing the casual 5 Jul WhatsApp figure of $666.

    Todz X Atlas

  45. 2026-07-05 14:22WhatsAppdecision· promotion-schedulesuperseded

    "My ads gonna change back to $666"

    The 7 Aug 2026 meeting sets a fuller, more authoritative promotion schedule (777 in September, 666 from October onward) that resettles the vaguer 5 Jul WhatsApp plan to switch back to $666.

    Todz X Atlas

  46. 2026-07-03 06:15WhatsAppdecision· invoice-delivery

    All invoices to be sent to account@todzterior.com, cc bryanlee@todzterior.com — client wants to streamline via email rather than WhatsApp.

    Todz X Atlas

  47. 2026-07-03 06:15WhatsApppreference· invoice-delivery

    All invoices to be sent to account@todzterior.com with bryanlee@todzterior.com cc'd; video files can go to todzsmartpad@gmail.com

    Todz X Atlas

  48. 2026-07-03 05:35WhatsAppdecision· promotion-schedulesuperseded

    "These 2 days will go for promo 77%"

    The 7 Aug 2026 meeting sets a fuller, higher-authority promotion calendar (777 in September, 666 from October onward) that resettles the schedule sketched in the 3 Jul 2026 WhatsApp note.

    Todz X Atlas