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Interior Box

Interior Design / Renovation← All clients

Brand kit

colours the generator renders with — without these nothing can be generated
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What we know

32 statements from meetings, WhatsApp, documents and delivery

Full history →
  • contextalacarte-creative-pricing2026-10-153d ago

    Recommended mid-tier growth package: $4,200 one-time for 14 creatives and 4 hours of single-day filming across locations.

    Pitched as appropriate for an $8,000 monthly ad budget.

    Meeting· Jun Kai Gohsource ↗

  • preferencebrand-positioning2026-10-153d ago

    Positions as mid-to-high tier; wants to convey customized design and lifestyle understanding rather than cheap promotional packages, and ads must not feel overly salesy.

    Jun Kai to relay this to the creative team. Comparisons drawn to Lemon Bridge, Chungi Chung, Hoff Interior.

    Meeting· Alvin Pehsource ↗

  • contextbto-targeting-strategy2026-10-153d ago

    Targeting of nearby BTO developments was an intentional choice by their designer to counteract feedback that the showroom is far away and to build local brand awareness.

    Jun Kai critiqued this as limiting reach versus broader market potential.

    Meeting· Alvin Pehsource ↗

  • contextcampaign-launch-timeline2026-10-153d ago

    Onboarding to first ad launch takes about three weeks, putting an estimated launch in early November.

    Workflow: daily WhatsApp communication, weekly performance reports, monthly campaign reviews.

    Meeting· Jun Kai Gohsource ↗

  • preferencecompetitor-agency-views2026-08-2653d ago

    Ice Cube is seen as old-school with outdated creatives, agreed by Jay Park and Ora Interior from past experience.

    Omni Digital, Skillcraft Digital and Craft Digital were also briefly discussed.

    Meeting· Jun Kai Gohinferred, not statedsource ↗

  • contextcontract-cancellation-terms2026-09-2424d ago

    Engagement offered on a flexible month-to-month basis with no lock-in period.

    Meeting· Jun Kai Gohsource ↗

  • decisioncontract-start-date2026-08-2653d ago

    The contract cycle begins only once ads go live; the planning and setup phase is not counted toward the start date.

    Meeting· Jun Kai Gohsource ↗

  • contextcurrent-agency-contract-expiry2026-10-153d ago

    Contract with current agency ends at the end of December; Alvin wants to make a final decision on changing agencies by the end of the year.

    He asked for a few days to review the proposal and weigh options.

    Meeting· Alvin Pehsource ↗

  • complaintcurrent-agency-dissatisfaction2026-10-153d ago

    Unhappy with their current agency — feels stagnant, has lost direction, and recently made a grave mistake.

    Alvin has a close personal relationship with the current agency's boss but says business growth is at stake.

    Meeting· Alvin Pehsource ↗

  • commitmentdesign-portfolio-availability2026-10-153d ago

    Jun Kai to send examples of previous interior design clients for Alvin to review.

    Alvin asked to see portfolio examples after the production-quality pitch; liked the Hoff Collective and Clatt/Carti smart glass videos shown.

    Meeting· Jun Kai Gohsource ↗

  • complainteducation-account-lead-quality2026-09-2424d ago

    Previous marketing produced poor-quality leads — 60–70% were contractors seeking sub-contract work or otherwise unqualified.

    Jun Kai Goh attributed this to direct-to-WhatsApp ads with no pre-qualification.

    Meeting· Cavan Wongsource ↗

  • contextexpected-lead-performance2026-10-153d ago

    Running roughly $8,000–$10,000/month on Meta, yielding 50–60 leads at a cost per lead of $160–$200, which is above their ideal target.

    Ads currently handled by their internal marketing team plus an existing agency.

    Meeting· Alvin Pehsource ↗

  • contextgrab-voucher-mechanics2026-08-2653d ago

    The agency funds the Grab vouchers; currently meeting four designers yields a $40 voucher and five yields $60, with a plan to lower the threshold to three meetings for $40.

    Jun Kai Goh noted homeowners rarely meet all four designers, averaging three, and that ad costs are high with thin margins.

    Meeting· Jun Kai Gohsource ↗

  • contextinfluencer-sourcing2026-08-2653d ago

    Plan to source three to five KOLs per week via agencies like 10x Media and Kobe, recycling influencers if necessary.

    Ora Interior to provide contact information for the influencer marketing agencies mentioned. Jay Park also shared past experience paying a consultant named Zenon $3,000–$5,000 monthly through Heaven Locks with mixed results.

    Meeting· Jay Parksource ↗

  • contextinvoice-payment-account2026-09-0543d ago

    Payee details for IBS: DBS current 003-9501765, UEN T17LL1163A; payment marked done.

    Jun Kai asked for payee details; Interior Box Studio provided DBS current account 003-9501765 and T17LL1163A. Jun Kai confirmed "done!" at 09:58.

    WhatsAppInterior Box X Atlas· Interior Box Studio

  • commitmentlead-followup-ownership2026-10-153d ago

    Alvin to update the lead tracking sheet with pick-up rates, appointment setting success and attendance rates.

    Jun Kai proposed monthly review meetings with the interior designers to evaluate lead status; Alvin raised concerns about delayed customer replies.

    Meeting· Alvin Pehsource ↗

  • contextlead-forms-vs-landing-page2026-09-2424d ago

    Proposed landing pages or lead forms with pre-qualification fields (housing type, key collection date, renovation budget) plus SMS OTP verification to block foreign workers, with leads routed automatically into a WhatsApp group for fast follow-up.

    Meeting· Jun Kai Gohsource ↗

  • contextmanagement-fee-structure2026-10-153d ago

    Ad management retainer of $1,600/month or 20% of ad spend, whichever is higher.

    Meeting· Jun Kai Gohsource ↗

  • contextmarket-pricing-sustainability2026-08-2653d ago

    Jay Park believes competitors matching CDG's event pricing are squeezing contractors rather than customers and expects structural collapses in the market.

    Jay Park says agencies complain CDG's next Chinese New Year event pricing margins cannot be matched even without markup; pricing below cost implies massive markups elsewhere or losses of six to seven thousand dollars per project. Also notes reported figures of forty to fifty million are unconfirmed and based on small refundable deposits or flexible budget ranges treated as closed deals.

    Meeting· Jay Parkinferred, not statedsource ↗

  • constraintpartnership-ideas-confidential2026-08-2653d ago

    Jay Park asked that the promotion and partnership ideas (Secret Lab, Dyson, scented diffusers) be kept confidential to prevent competitors copying them.

    Jun Kai Goh agreed to maintain confidentiality.

    Meeting· Jay Parksource ↗

  • contextportal-lead-spend-losses2026-10-153d ago

    Uses Canvas portal (Super Trust status) but finds lead volume short and pricing high; prefers independent marketing over competing with five other firms on a portal.

    Meeting· Alvin Pehsource ↗

  • decisionpr-firm-collaboration2026-08-2653d ago

    Collaborate with PR firms such as Brand Seller for long-term brand authority, with the agency introduced as part of Ora Interior's in-house team.

    Jay Park proposed this after Jun Kai Goh acknowledged social media is their primary focus and they cannot match dedicated SEO/SEM specialists like First Page Digital. Jay Park argues customer confidence rises when the brand is visible everywhere and searched on Google.

    Meeting· Jay Parksource ↗

  • preferencepromotional-giveaways2026-10-153d ago

    Does not want free items or promotional gifts advertised upfront — closing incentives like free blinds or water dispensers stay behind closed doors during consultations.

    Concerned upfront giveaways would tarnish brand reputation. Jun Kai suggested a complimentary 3D render framed in upscale, non-salesy language.

    Meeting· Alvin Pehsource ↗

  • commitmentproposal-followup2026-10-153d ago

    Jun Kai to send a revised proposal by end of day, adding social media management, recurring content creation and posting schedules.

    Current agency posts daily or bi-daily on autopilot using assets from Dropbox; new proposal must match that. Jun Kai also to research the incumbent's social output.

    Meeting· Jun Kai Gohsource ↗

  • decisionseparate-ad-accounts-per-agency2026-08-2653d ago

    Separate ad accounts will be set up for each agency on the same main page so agencies cannot see each other's strategies or copy creatives.

    Jay Park proposed a naming convention using email formats like `Ora cross atlas@gmail.com` to identify and assign accounts. Next step: configure the accounts and share access credentials.

    Meeting· Jay Park / Jun Kai Gohsource ↗

  • riskshowroom-launch-timeline2026-09-2424d ago

    Office and showroom lease ends in May and the landlord will only give rental updates in February; the current space is unrenovated and messy after shutting an ID showroom to combine businesses.

    Cavan debated with their partner whether customers need a physical showroom; Jun Kai Goh argued showrooms are overrated, citing clients doing $3–4M revenue without one.

    Meeting· Cavan Wongsource ↗

  • constraintvideo-production-oversight2026-09-2424d ago

    Cavan cannot appear on camera in marketing videos due to a conflict of interest — they run a vinyl flooring business sub-contracting for other interior designers who would object to them also running a competing ID firm.

    Jun Kai Goh suggested using a hired talent or Cavan's partner on camera instead; sourcing video talent is an action item on our side.

    Meeting· Cavan Wongsource ↗

  • contextwhatsapp-automation-provider2026-10-153d ago

    Proposed automating lead delivery to WhatsApp with name, phone, housing type, key collection and budget, aiming for replies within five minutes.

    Jun Kai cited studies that a sub-5-minute response doubles conversion.

    Meeting· Jun Kai Gohsource ↗

4 worth re-confirming before acting on

Nothing has contradicted these, so they are still on the record — but they are old enough that the client may have moved on. Treat them as questions, not instructions.

  • riskmeta-account-whitelisting2026-08-2653d ago

    New ad accounts do not need to start small, but Meta banking whitelisting and credit card verification are critical to avoid payment and spending restrictions.

    Raised in response to Ora Interior's concerns about scaling new accounts and minimum spending fees.

    Meeting· Jun Kai Gohsource ↗

  • complaintmeta-auto-placements2026-08-2653d ago

    Jay Park is strongly frustrated with Meta's automatic ad placements, especially small pop-up windows during reels, which they feel exhaust budget without user intent.

    Jun Kai Goh and Ora Interior defended auto-placements, explaining Meta's AI optimises on conversions and specific placements can be manually excluded. Jun Kai Goh to investigate once screenshots are received.

    Meeting· Jay Parksource ↗

  • decisionrecruitment-ad-pause2026-08-1069d ago

    We can pause on the recruitment ad. Managed to find 1 promising candidate out of the 25 applicants. So we can focus the budget back on lead generation.

    Client asked to stop the hiring campaign and shift spend back to renovation lead generation; Atlas confirmed "will do".

    WhatsAppInterior Box X Atlas· Khoo Jiun Yang (Interior Box)

  • commitmentonboarding-info-pack2026-08-2653d ago

    Client will fill out a written list covering promotion specifics, scope of work, rough budget and landing page preferences to enable onboarding.

    Jun Kai Goh to draft and send the list; Jay Park agreed to complete it and confirmed commitment to engaging the firm with minor adjustments like fee tiering. Jun Kai Goh to coordinate timelines and scope with Karen over the coming weeks.

    Meeting· Jay Parksource ↗

Meetings

4 sets of notes in Drive

Log meeting notes

Paste the notes; extraction pulls the facts and flags what contradicts the record. Add the doc link so the full detail stays one click away.

Facts

only approved facts may anchor a claim
Agency has been operating for three yearscontextquantifieddraft

“Jun Kai Goh shared that their agency has managed over $3 million in ad spend and worked with more than 100 businesses across Singapore over the past three years.” — Jun Kai Goh

Agency has managed over $3 million in ad spendcontextquantifieddraft

“Jun Kai Goh shared that their agency has managed over $3 million in ad spend and worked with more than 100 businesses across Singapore over the past three years.” — Jun Kai Goh

Agency has produced over 1,000 creativescontextquantifieddraft

“over three years they have managed over $3,000,000 in ad spend, worked with over 100 businesses, produced over 1,000 creatives, and specialized heavily in interior design firms” — Jun Kai Goh

Agency has worked with more than 100 businesses across Singaporecontextquantifieddraft

“Jun Kai Goh shared that their agency has managed over $3 million in ad spend and worked with more than 100 businesses across Singapore over the past three years.” — Jun Kai Goh

Some early-stage interior design clients have been retained for two to three yearscontextquantifieddraft

“Jun Kai Goh highlighted case studies of similar early-stage interior design firms that have worked with them for two to three years, noting one client who doubled their team size from three to six and another generating 40 to 50 consistent monthly leads without using portals.” — Jun Kai Goh

Three out of four testimonial clients rely exclusively on the agency without portals and generate approximately $2 to $3 million in annual revenuecontextquantifieddraft

“Finally, Jun Kai Goh confirmed that three out of four testimonial clients rely exclusively on their agency without portals, generating approximately $2 to $3 million in annual revenue.” — Jun Kai Goh

Agency has experience managing industry events with 200 to 300 attendeescontextquantifieddraft

“Additionally, Jun Kai Goh mentioned their experience managing industry events with 200 to 300 attendees.” — Jun Kai Goh

Average appointment-setting rate across similar clients is around 30 percent, roughly 8 to 9 appointments from 30 leadscontextquantifieddraft

“Jun Kai Goh stated that similar clients receive 20 to 30 plus qualified leads per month, achieving an average appointment-setting rate of around 30 percent (yielding roughly 8 to 9 appointments from 30 leads).” — Jun Kai Goh

In one case study, changing the demographic profile of the testimonial speaker shifted 70 to 80 percent of generated leads toward the target communitycontextquantifieddraft

“Jun Kai Goh shared a case study where switching the demographic profile of the testimonial speaker successfully shifted 70 to 80 percent of generated leads toward a target community, demonstrating the power of demographic resonance.” — Jun Kai Goh

One interior design client doubled its team size from three to six people while working with the agencycontextquantifieddraft

“Jun Kai Goh highlighted case studies of similar early-stage interior design firms that have worked with them for two to three years, noting one client who doubled their team size from three to six and another generating 40 to 50 consistent monthly leads without using portals.” — Jun Kai Goh

One interior design client generates 40 to 50 consistent monthly leads without using lead portalscontextquantifieddraft

“Jun Kai Goh highlighted case studies of similar early-stage interior design firms that have worked with them for two to three years, noting one client who doubled their team size from three to six and another generating 40 to 50 consistent monthly leads without using portals.” — Jun Kai Goh

Similar interior design clients receive 20 to 30+ qualified leads per monthcontextquantifieddraft

“Jun Kai Goh stated that similar clients receive 20 to 30 plus qualified leads per month, achieving an average appointment-setting rate of around 30 percent (yielding roughly 8 to 9 appointments from 30 leads).” — Jun Kai Goh

Two client firms generate $3 to $4 million in revenue with small teams and no showroomcontextquantifieddraft

“While Cavan Wong debated with their partner about whether customers require a physical showroom to touch materials, Jun Kai Goh asserted that showrooms are overrated, citing two successful client firms generating $3 to $4 million in revenue with small teams and no showroom.” — Jun Kai Goh

Mid-tier growth creative production package priced at $4,200 for 14 creatives and 4 hours of single-day filming across locationscontextquantifieddraft

“Jun Kai outlined a creative production package of 4.2K dollars for 14 creatives and 4 hours filming.” — Jun Kai Goh

Agency recommends a minimum monthly ad spend of $1,500, on the basis that $500 to $1,000 is too small for a meaningful data samplecontextquantifieddraft

“Jun Kai Goh advised that an ad spend of $500 to $1,000 is too small for a meaningful data sample and recommended a minimum spend of $1,500, while criticizing Cavan Wong's practice of running a single, basic ad featuring only pricing packages.” — Jun Kai Goh

Timeline from onboarding to launching the first ad is approximately three weekscontextquantifieddraft

“Jun Kai Goh stated that the timeline from onboarding to launching the first ad takes approximately three weeks, putting the estimated launch in early November.” — Jun Kai Goh

Jay Park previously paid a marketing consultant named Zenon $3,000 to $5,000 monthly for marketing consultations through Heaven Locks, with mixed resultscontextquantifieddraft

“Jay Park also shared past experiences paying a consultant named Zenon $3,000 to $5,000 monthly for marketing consultations through Heaven Locks, which ultimately yielded mixed results.” — Jay Park

Bento Interior is an interior design client whose content the agency's team helps producecontextspecificdraft

“Cavan Wong brought up Bento Interior, an interior design firm whose content Jun Kai Goh's team helps produce.”

Design for Space is a client whose ads the agency managescheckcontextspecificdraft

“Jun Kai Goh noted that Design for Space is a former client whose ads they manage and confirmed that standard policies prevent taking portfolios.” — Jun Kai Goh

Has run offline events for interior design brands including Atlas Homes, Inspire ID, Design for Space, SG Interior and Mabel Interiorcheckcontextspecificdraft

“Jun Kai Goh outlined their experience running offline events for interior design firms under brands like Atlas Homes, Inspire ID, Design for Space, SG Interior, and Mabel Interior.” — Jun Kai Goh

Agency builds unique value propositions and specific offers tailored to target demographics such as BTO homeownerscontextspecificdraft

“Jun Kai Goh emphasized competing through unique positioning and BTO targeting rather than design portfolios.” — Jun Kai Goh

Agency can source on-camera talent for clients who cannot appear in their own video adscontextspecificdraft

“[Jun Kai Goh] Source Video Talent: Locate talent to represent the firm on camera for video advertisements.”

Agency runs customised ads on the client's own page to capture high-intent leads seeking specific offers, rather than listing the client on a comparison portalcontextspecificdraft

“Jun Kai Goh explained that portals force interior designers into direct comparison where a lack of portfolio becomes a disadvantage, whereas their agency runs customized ads on the client's own page using unique positioning to capture high-intent leads seeking specific offers.” — Jun Kai Goh

Can provide social media management, recurring content creation and posting schedules in addition to advertisingcontextspecificdraft

“Jun Kai Goh clarified that their initial proposal focused on advertising, but agreed to revise the proposal to incorporate comprehensive social media management and regular content posting for Jialux Interior.” — Jun Kai Goh

Collaboration with Secretlab, under which logos can be featured on chairscontextspecificdraft

“Jay Park outlines collaborations with Secret Lab, where logos can be featured on chairs, and Dyson products used for giveaways.” — Jay Park

Filming is supported by professional equipment including a teleprompter and a lighting setupcontextspecificdraft

“Jun Kai Goh outlined a package costing $3,000 for 3 hours of filming, which yields five video ads and two carousels, supported by professional equipment including a teleprompter and a lighting setup.” — Jun Kai Goh

Has an in-house filming crewcontextspecificdraft

“Jay Park notes they have their own filming crew but is open to reviewing examples, while Jun Kai Goh agrees to draft a list of requirements and send it over soon to establish timelines and begin preparation.” — Jay Park

Implementing quotation/space-planning software to replace document-and-Excel workflows with direct software input; implementation estimated at three to four weekscheckcontextspecificdraft

“Additionally, Jay Park noted that implementing the End Quote software will require a timeline of three to four weeks based on discussions with their provider.” — Jay Park

Maintains a video portfolio for interior design clients including Hoff Collective and Clatt collection / Carti smart glass, featuring lifestyle-focused home tours and scripted contentcheckcontextspecificdraft

“Jun Kai Goh presented video examples from Hoff Collective and Clatt collection / Carti smart glass to demonstrate lifestyle-focused home tours, scripted content, and production quality.” — Jun Kai Goh

Opening a physical showroom — cleaning and setup to be completed by end of the current month, with furniture delivery and move-in readiness slated for Octobercontextspecificdraft

“Reviewing the project timeline, Jay Park stated that showroom cleaning and setup will be completed by the end of the current month, with official furniture delivery and move-in readiness slated for October.” — Jay Park

Operates a separate education business with its own website and advertising account, managed by a team member named Karencontextspecificdraft

“Transitioning to the education business account managed by Karen, Jay Park reported issues with a high volume of unpicked-up calls from foreign individuals, asking for solutions.”

Runs offline events for interior design firms, including RSVP handling, cold calling by a call centre, WhatsApp and email automations, and landing page setupcontextspecificdraft

“They explained that these events involve end-to-end management, including RSVP handling, cold calling by a call center, WhatsApp and email automations, and landing page setup to consistently draw hundreds of homeowners.” — Jun Kai Goh

Specialises in interior design firms, with clients ranging from boutique teams to 60-person organisationscontextspecificdraft

“specialized heavily in interior design firms ranging from boutique teams to 60-person organizations” — Jun Kai Goh

Videographers use camera-grade equipment and professional lighting, with experience from aesthetic production companies including Overkillcheckcontextspecificdraft

“their videographers utilize camera-grade equipment, professional lighting, and experience from aesthetic production companies like Overkill” — Jun Kai Goh

Engagement operates month-to-month with no lock-in periodcontextspecificdraft

“The agreement operates on a flexible, month-to-month basis without any long-term lock-in period.” — Jun Kai Goh

$1,500 monthly ad management feecontextspecificdraft

“Jun Kai Goh outlined their agency's pricing structure, consisting of a $1,500 monthly ad management fee, a suggested $1,500 monthly ad spend billed directly to Meta, and a one-time $3,000 creative fee for five videos, two statics, and two carousels.” — Jun Kai Goh

$3,000 video package includes 3 hours of filming and yields five video ads and two carouselscontextspecificdraft

“Jun Kai Goh outlined a package costing $3,000 for 3 hours of filming, which yields five video ads and two carousels, supported by professional equipment including a teleprompter and a lighting setup.” — Jun Kai Goh

Dyson products used as giveaways and complimentary sign-up giftscontextspecificdraft

“Jay Park outlines collaborations with Secret Lab, where logos can be featured on chairs, and Dyson products used for giveaways.” — Jay Park

One-time $3,000 creative fee covering five videos, two statics and two carouselscontextspecificdraft

“A one-time $3,000 creative fee covers 5 videos, 2 statics, and 2 carousels without recurring charges.” — Jun Kai Goh

Proposed hotel and shopping mall-scented air diffusers as complimentary appointment or event giveaways, with maintenance refillscontextspecificdraft

“Instead, Jay Park proposes using hotel and shopping mall-scented air diffusers as complimentary appointment or event giveaways because they are affordable and encourage business continuity through maintenance refills.” — Jay Park

Renovation-related add-on items sourced through contractor suppliers as part of event/promotional dealscontextspecificdraft

“Jun Kai Goh agrees to maintain confidentiality and suggests adding items directly related to renovations, which Jay Park confirms will be addressed through contractor suppliers to offer superior value compared to typical expo events.” — Jay Park

Ads are run through a structured testing framework using a mix of videos, statics and carousels rather than a single adcontextspecificdraft

“Jun Kai Goh explained that running a single ad is ineffective and stressed the importance of a structured testing framework utilizing a mix of videos, statics, and carousels.” — Jun Kai Goh

Advertising approach rests on three pillars: audience-first creatives tailored to specific target demographics and needs, a structured testing framework, and continuous learning from marketing experimentscontextspecificdraft

“Jun Kai Goh detailed their three core strategies for advertising success: audience-first creatives tailored to specific target demographics and needs, a structured testing framework to avoid random experimentation, and continuous learning derived from marketing experiments.” — Jun Kai Goh

Agency advises clients to avoid price-only advertising in order to protect profit marginscontextspecificdraft

“Jun Kai Goh advised Cavan Wong to avoid price-only advertising to protect profit margins and instead build unique value propositions and specific offers tailored to target demographics, such as BTO homeowners, drawing an analogy to high-ticket service differentiation.” — Jun Kai Goh

Conducts monthly review meetings with the client's interior designers to evaluate lead statuses and refine campaign performancecontextspecificdraft

“Jun Kai Goh recommended conducting monthly review meetings with interior designers to evaluate lead statuses and refine campaign performance.” — Jun Kai Goh

Creative fee is charged once rather than recurring, on the basis that winning ads run for months without needing a refreshcontextspecificdraft

“Jun Kai Goh clarified that the creative fee is a one-time cost because winning ads run for months without needing a refresh, and emphasized that the agency operates on a flexible, month-to-month basis with no lock-in period.” — Jun Kai Goh

Incoming leads are sent to a WhatsApp group for manual assignment to designers, with an automated initial message sent to confirm the lead's interest before a designer makes contactcontextspecificdraft

“Jun Kai Goh outlined the lead distribution process, noting that incoming leads will be sent to a WhatsApp group for manual assignment to designers, which works best initially.” — Jun Kai Goh

Lead capture uses in-app lead forms with mandatory phone number verification, chosen to prioritise lead quality over lead volumecontextspecificdraft

“Jay Park emphasized the importance of verifying phone numbers to capture genuine customers and optimize customer acquisition cost rather than cost per lead, while Jun Kai Goh agreed to use lead forms with phone verification features.”

Lead forms and landing pages include pre-qualification fields covering housing type, key collection date and renovation budgetcontextspecificdraft

“Lead forms collecting budgets and key collection dates prevent low-quality inquiries from foreign workers.” — Jun Kai Goh

Leads are delivered automatically to WhatsApp with name, phone number, housing type, key collection and budgetcontextspecificdraft

“Jun Kai Goh proposed automating lead delivery directly to WhatsApp with key details such as name, phone number, housing type, key collection, and budget.” — Jun Kai Goh

Onboarding includes a dedicated call to set the client's positioning strategycontextspecificdraft

“[Jun Kai Goh, Cavan Wong] Conduct Onboarding Call: Schedule and conduct an onboarding session to discuss the positioning strategy for the interior design firm.”

Operational workflow includes daily WhatsApp communication, weekly performance reports and monthly campaign reviewscontextspecificdraft

“Jun Kai Goh outlined the operational workflow, which includes daily WhatsApp communication, weekly performance reports, and monthly campaign reviews.” — Jun Kai Goh

Plans to collaborate with PR firms (e.g. Brand Seller) for brand exposure, with the media buying agency introduced as part of the in-house teamcontextspecificdraft

“Agency team role positioning The agency will be introduced as the in-house team when collaborating with external PR partners to maintain a unified brand presence.”

Pricing is split into a one-time creative production cost and a recurring ad management retainercontextspecificdraft

“Jun Kai Goh outlined the fee structure, separating costs into a one-time creative production cost and a recurring ad management retainer fee.” — Jun Kai Goh

Prospects are sent case studies of previous interior design clients and a presentation deck containing service details and testimonials, including a testimonial from Bento Interiorcontextspecificdraft

“Cavan Wong stated they did not yet have a specific timeline for kickstarting the project and requested that Jun Kai Goh send over a slide deck—which includes a testimonial from Bento Interior—so that Cavan Wong could review it and discuss the matter with a business partner.”

Suggested $1,500 monthly ad spend is billed directly to Meta, separate from the management feecontextspecificdraft

“Jun Kai Goh outlined their agency's pricing structure, consisting of a $1,500 monthly ad management fee, a suggested $1,500 monthly ad spend billed directly to Meta, and a one-time $3,000 creative fee for five videos, two statics, and two carousels.” — Jun Kai Goh

Uses an auto-populated lead tracking sheet and asks the client to track pick-up rates, appointment setting rates and attendance ratescontextspecificdraft

“Jun Kai Goh explained the use of an auto-populated lead tracking sheet and requested that Alvin Peh or a manager track pick-up rates, appointment setting rates, and attendance rates.” — Jun Kai Goh

Uses defined messaging pillars including us-versus-them, problem-agitate-solution, and social-proof testimonialscontextspecificdraft

“Jun Kai Goh explained various messaging pillars, including us-versus-them, problem-agitate-solution, and social proof testimonials.” — Jun Kai Goh

Agency's stance is that consumers generally lack awareness of industry accreditations such as CaseTrust, and advises clients to target markets that do not require such credentialscontextasserteddraft

“Jun Kai Goh responded that consumers generally lack awareness of these accreditations, noting that one of their clients let CaseTrust lapse because it yielded no business value, and advised focusing on target markets that do not require such credentials.” — Jun Kai Goh

Agency's stance is that physical showrooms are overrated for interior design firmscontextasserteddraft

“Jun Kai Goh asserted that showrooms are overrated, citing two successful client firms generating $3 to $4 million in revenue with small teams and no showroom.” — Jun Kai Goh

Core objective of the service is to build a predictable and profitable client acquisition systemcontextasserteddraft

“The core objective is to build a predictable and profitable client acquisition system.” — Jun Kai Goh

Invests in long-term brand authority through public relations rather than focusing only on immediate, short-term lead generationcontextasserteddraft

“Jay Park discusses establishing solid groundwork through public relations agencies, noting that other interior design firms typically focus only on immediate, short-term leads rather than long-term authority.” — Jay Park

Documents

drafted by the system, edited by people — then the edits are read back into the record

Nothing yet. Drafting is instant and free — agreement, invoice and deck from the client record, with [AM: …] markers where a human must fill in what the system must not invent.