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Atlas Homes

Interior Design / Renovation← All clients

Full history

69 statements, 57 still standing. Ordered by when they were said, not when we read them.

  1. 2026-10-13 03:37WhatsAppcontext· id-follow-up

    ID list not fully finalised yet.

    Reno Retreat April

  2. 2026-10-13 03:37WhatsAppcontext· reno-retreat-event-logistics

    RR event on October 24–25; location is King Living.

    Reno Retreat April

  3. 2026-10-13 03:37WhatsAppcommitment· id-follow-up

    Tell them we will get back soon with the details — and let the other winner know too.

    Reno Retreat April

  4. 2026-10-13 01:58WhatsApprisk· lead-status-hygiene

    Client has no access to that WhatsApp number, so cannot check messages — she may have already sent several follow-ups there.

    Reno Retreat April

  5. 2026-10-04 08:59WhatsAppcomplaint· id-follow-up

    There are numbers in Home Assembly RSVP/CFM that can't be called — number busy or no ring at all.

    Reno Retreat April

  6. 2026-10-04 08:53WhatsAppcomplaint· lead-quality

    More fake leads and wrong numbers in Reno Retreat, but Home Assembly also got fake contacts judging by the lead names.

    Reno Retreat April

  7. 2026-10-04 08:50WhatsAppcomplaint· lead-quality

    CFM/FP numbers seem a bit lower — asked how lead quality compares to Reno Retreat.

    Reno Retreat April

  8. 2026-10-04 08:35WhatsAppcontext· lead-quality

    Home Assembly October leads: 65 total — CFM 38 (58.46%), FP 26 (40.00%), RSVP 23 (35.38%), Invalid 2, Cancel 2, updated after follow-up calls/texts.

    Reno Retreat April

  9. 2026-10-04 06:33WhatsAppconstraint· event-collaterals-prep

    Don't edit on the sheet directly — the clients are looking at it too

    Reno Retreat April

  10. 2026-10-04 06:32WhatsAppcommitment· event-collaterals-prep

    Alex asked for the home assembly one to be compiled soon

    Reno Retreat April

  11. 2026-10-04 06:31WhatsAppconstraint· event-catering-dietary

    For the bento set, if any leads ask, tell them it's just small food — the venue changed it from the bento and some owners complained earlier

    Reno Retreat April

  12. 2026-10-04 06:31WhatsAppdecision· id-follow-up

    Play safe and tell them Monday — they are not replying yet as it's the weekend

    Reno Retreat April

  13. 2026-10-01 04:18WhatsAppcontext· consultation-time-cap

    Typically we do have a 45 mins rotation, but if you want you can arrange to meet these designers at the event yourself

    Reno Retreat April

  14. 2026-10-01 04:17WhatsAppdecision· id-follow-up

    Designers from these firms will reach out to the lead to arrange the timing

    Reno Retreat April

  15. 2026-09-26 10:04WhatsAppcontext· lead-quality

    October leads: 124 total — CFM 76 (61.29%), FP 53 (42.74%), RSVP 22 (17.74%), Invalid 18 (14.52%), Cancel 8 (6.45%).

    Reno Retreat April

  16. 2026-09-24 10:17WhatsAppcontext· event-attendance-forecast

    October leads: 65 — CFM 50 (76.92%), FP 40 (61.54%), RSVP 9 (13.85%), Cancel 5 (7.69%).

    Reno Retreat April

  17. 2026-09-22 10:57Meetingrisk· reno-retreat-event-logistics

    Venue naming in the notes is inconsistent — 'King Living Alexandria' in the summary versus Taihong Center for parking and smoking areas; worth confirming the actual address before the final PDF goes out.

  18. 2026-09-22 10:57Meetingcommitment· event-briefing-deck

    Alexander Singh to distribute the briefing deck and final layout details (including firm table placements and holding-area photos) to all participants once finalised.

  19. 2026-09-22 10:57Meetingcontext· floor-plan-target

    Four consultation tables clustered per firm, spread across the first floor, with desk labels on every table; exact firm placements to follow in a PDF. Additional function consultations on the 2nd floor, whose corridor is the holding area for lunches and breaks.

  20. 2026-09-22 10:57Meetingcontext· event-staffing-coverage

    Dedicated ushers welcome and register homeowners and bring them to consultations using floor plans and tracking cards listing the ID firms; ushers stamp the card after each consultation to track visits and distribute leads fairly.

  21. 2026-09-22 10:57Meetingconstraint· event-activations

    Do not engage with the VR zone, refreshments or ice cream scooping until approval is given — the activations are for homeowners and should not build queues.

  22. 2026-09-22 10:57Meetingconstraint· event-floor-conduct

    Sit only at the allocated consultation tables and chairs provided — do not use King Living display furniture. No soliciting or pulling attendees away from the guided flow, no obstructing the tight walkways, and no smoking inside the venue or showroom.

  23. 2026-09-22 10:57Meetingconstraint· consultation-time-cap

    Strict 45-minute limit per consultation, managed by ushers, with a cue at the 40–45 minute mark to wrap up and exchange contacts.

  24. 2026-09-22 10:57Meetingcontext· reno-retreat-event-logistics

    Renault Retreat runs Oct 3 and 4 (Sat–Sun), 10:00–19:00, with reporting at 9:00 Saturday for the in-person brief and layout familiarisation; tear-down and clearing of collaterals on day two after 19:00.

  25. 2026-09-22 10:57Meetingcommitment· event-catering-dietary

    Halal lunch provided at the holding area; any vegetarian dietary requirements must be reported to the organisers ahead of time.

  26. 2026-09-22 10:57Meetingconstraint· event-dress-code

    Wear company branding (blazers, lanyards, pins, tags) or smart casual / business casual attire, with covered shoes.

  27. 2026-09-22 10:57Meetingcommitment· event-collaterals-prep

    Participating firms to bring one pull-up banner and marketing collaterals to help homeowners locate their consultation area, plus at least one extension cord for device power.

  28. 2026-09-21 11:00Meetingcontext· reno-retreat-event-logistics

    Event runs 10:00am–7:00pm on 3 and 4 October at King Living Alexandra (Taihong Center); setup tentatively 2 Oct 5:00pm, tear-down Sunday 7:00pm after close. Teams should arrive 9:00am Saturday for venue familiarisation and a final in-person briefing.

  29. 2026-09-21 11:00Meetingcontext· floor-plan-target

    Level 1 is used for consultations, with roughly four round consultation tables clustered per firm; desk labels with company names will be provided. Finalised layout plan with firm locations and electrical points to be sent during the week.

  30. 2026-09-21 11:00Meetingconstraint· consultation-time-cap

    Consultations are limited to 45 minutes; the usher team will signal when to wrap up and exchange contact numbers.

  31. 2026-09-21 11:00Meetingcontext· lead-status-hygiene

    Fully guided event: ushers direct homeowners to consultations using pre-submitted floor plans, which will be printed out. Homeowners carry a card with company names stamped after each firm meeting so organisers can track attendance and ensure fair distribution.

  32. 2026-09-21 11:00Meetingconstraint· event-floor-conduct

    House rules: company branding (blazers, lanyards, pins, tags) or smart/business casual with covered shoes at all times; stay within designated areas and do not obstruct walkways or ushers; no soliciting or pulling attendees away from the event flow; no sitting on King Living display furniture; no smoking inside the showroom (designated areas marked on layout plan).

  33. 2026-09-21 11:00Meetingcommitment· event-briefing-deck

    Alexander Singh will email the final event deck including confirmed details, layout plan with firm locations, electrical points and smoking area locations.

  34. 2026-09-21 11:00Meetingcommitment· reno-retreat-event-logistics

    Each firm to bring at least one extension cord to share for charging devices at consultation tables on the day.

  35. 2026-09-21 11:00Meetingcontext· event-staffing-coverage

    A second briefing will be held the following day for colleagues who could not attend this session.

  36. 2026-09-21 11:00Meetingconstraint· event-activationssuperseded

    Two activations for homeowners — an ice cream scooping station and a VR experiential zone showing HDB and condo design styles. IDs must not use the activations during peak hours without clearance from the organising team.

    The 22 Sep meeting tightens the same rule at equal authority — IDs must now avoid the VR zone, refreshments and ice cream entirely until approval, not merely during peak hours — and it restates the activations themselves, so nothing is lost.

  37. 2026-09-21 10:05WhatsAppdecision· lead-status-hygiene

    For cancels, remember to get their opt-ins so they can be sent to the older firms that need more leads

    Reno Retreat April

  38. 2026-09-19 10:03WhatsAppcontext· event-attendance-forecastsuperseded

    October leads: 30 — CFM 23 (76.67%), FP 15 (50.00%), RSVP 4 (13.33%), Cancel 3 (10.00%).

    The 24 Sep 2026 WhatsApp update restates the same October lead forecast with refreshed figures (65 leads vs 30) at equal authority, replacing the 19 Sep snapshot.

    Reno Retreat April

  39. 2026-09-17 10:03WhatsAppcontext· lead-status-hygiene

    "The floor plan tag include previous leads who joined again."

    Reno Retreat April

  40. 2026-09-17 10:03WhatsAppcontext· floor-plan-target

    October leads: 16 total — CFM 11 (68.75%), FP 10 (62.50%), RSVP 4 (25.00%).

    Reno Retreat April

  41. 2026-09-08 11:09Meetingdecision· reno-retreat-event-logisticssuperseded

    Event confirmed for 12 and 13 September, 10:00am–7:00pm each day at Pico Creative Center; participants report at 9:00am on day one for an in-person briefing.

    The 22 Sep meeting reschedules the same event to 3–4 October with revised logistics, replacing the 12–13 September dates set in the 8 Sep meeting at equal authority.

  42. 2026-09-08 11:09Meetingdecision· floor-plan-targetsuperseded

    Floor plan is four zones: A and B consultation areas with firm desk labels, C vendors, D resting area with smoking point behind it; registration booth at the front.

    The 22 Sep 2026 meeting re-plans the same floor layout at equal authority \u2014 per-firm table clusters on the first floor and a 2nd-floor corridor holding area replace the earlier A\u2013D zone scheme from the 8 Sep meeting.

  43. 2026-09-08 11:09Meetingcommitment· event-staffing-coverage

    Each firm to bring pull-up banners, own extension cables and fully charged devices, notify organisers in advance of storage needs and any vegetarian meal requirements.

  44. 2026-09-08 11:09Meetingdecision· lead-status-hygiene

    Organisers will run a lead tracking sheet recording which firms each homeowner visited; firms should review it post-event to confirm who they met.

  45. 2026-09-08 11:09Meetingconstraint· consultation-time-capsuperseded

    Consultations are strictly limited to 45 minutes, signalled by a buzzer; wrap up and exchange contacts when it sounds.

    The 21 Sep meeting restates the same 45-minute cap but changes the wrap-up signal from a buzzer to the usher team, making it the current version of the same rule.

  46. 2026-09-08 11:09Meetingconstraint· event-activationssuperseded

    Participants must not use the Zone C activations (ice cream station and VR station) during the event — homeowners have priority.

    The 21 Sep meeting restates the same constraint at equal authority but relaxes it "

  47. 2026-09-08 11:09Meetingconstraint· event-floor-conductsuperseded

    Dress code is smart casual with covered shoes; company-branded lanyards, blazers or pins welcome. No blocking walkways, keep noise low, no soliciting or disrupting the event flow.

    The 21 Sep 2026 meeting restates the same event floor conduct rules at equal authority in fuller form (adding display furniture and smoking rules), replacing the 8 Sep version.

  48. 2026-09-07 11:00Meetingconstraint· event-floor-conductsuperseded

    No soliciting homeowners on the event floor — ushers control all homeowner movement; don't block walkways or be loud in consultation areas.

    The 21 Sep 2026 meeting restates the same floor-conduct rules in consolidated form at equal authority, fully covering the 7 Sep no-soliciting, walkway and usher points and adding dress code, seating and smoking rules.

  49. 2026-09-07 11:00Meetingcontext· reno-retreat-event-logisticssuperseded

    Reno Retreat runs 12–13 September, 10:00am–7:00pm at Pico Creative Center, level 1, split into zones A–D; consultations in zones A and B, each firm gets 4 labelled tables.

    The 21 Sep meeting re-specifies the same event's dates and venue (3–4 October at King Living Alexandra instead of 12–13 September at Pico Creative Center), replacing the 7 Sep logistics.

  50. 2026-09-07 11:00Meetingcommitment· event-floor-conduct

    Each firm to bring at least one extension cable and arrive with devices fully charged; also to record homeowner contact details during consultations.

  51. 2026-09-07 11:00Meetingcontext· event-attendance-forecast

    Organisers aiming for 100–150 homeowners, with peak traffic 2:00–5:00pm and Sunday expected slightly lower than Saturday.

  52. 2026-09-07 11:00Meetingconstraint· event-staffing-coverage

    Keep at least two designers at the firm's tables at all times, rotate lunch breaks from 11:00am and be back by around 1pm before the 2pm crowd.

  53. 2026-09-07 11:00Meetingrisk· event-staffing-coverage

    Consultations can run past the 7:00pm end time — a previous event ran to 9:00pm — so firms should leave one or two designers on standby.

  54. 2026-09-07 11:00Meetingdecision· lead-quality

    No giveaways for merely attending — incentives (typically a grab voucher) only after a homeowner meets an ID, deliberately to keep lead quality up.

  55. 2026-09-07 11:00Meetingcommitment· id-follow-up

    After the event organisers will review the leads and tell firms which homeowners haven't met certain firms.

  56. 2026-09-07 11:00Meetingdecision· consultation-time-capsuperseded

    Group aligned on a rough 40–45 minute cap per consultation, with ushers signalling when to wrap up.

    The 8 Sep 2026 meeting, at equal authority, firms the earlier 7 Sep rough 40"45 minute usher-signalled cap into a strict 45-minute buzzer-signalled limit on the same question.

  57. 2026-09-07 11:00Meetingconstraint· event-activationssuperseded

    Ice cream and VR stations in Zone C are for homeowners — firm reps should not use them unless cleared by the organising team.

    The 8 Sep 2026 meeting restates the same Zone C activation constraint in firmer terms, dropping the earlier 7 Sep allowance for organiser-cleared use.

  58. 2026-09-07 11:00Meetingcommitment· event-briefing-decksuperseded

    Alexander Singh to share the briefing deck to the group right after the call for firms to disseminate to their design teams.

    The 21 Sep meeting restates the same commitment from Alexander Singh in updated form — emailing the final deck with confirmed details and layout — replacing the 7 Sep undertaking to share the deck to the group right after that call.

  59. 2026-08-07 11:14WhatsAppdecision· floor-plan-target

    "we will keep pushing to 100 FP total by end of event on sunday"

    Reno Retreat April

  60. 2026-08-07 07:51WhatsApprisk· id-follow-up

    Lead attended the last event and needs a quote asap but there have been "no updates from IDs"

    Reno Retreat April

  61. 2026-08-07 07:50WhatsAppdecision· quote-requests-handling

    Tell him the IDs at the event will be able to quote him if he can send his floorplan over for them to have their consultation with him at the event

    Reno Retreat April

  62. 2026-08-07 07:50WhatsAppdecision· quote-requests-handling

    Leads asking for quotes should be told the IDs at the event can quote them if they send their floorplan over for a consultation at the event

    Reno Retreat April

  63. 2026-08-05 04:58WhatsApprisk· lead-quality

    "yes these are all fake leads. thats why the confirm -> FP is so bad"

    Reno Retreat April

  64. 2026-08-05 04:57WhatsAppdecision· lead-status-hygiene

    Numbers that look invalid but did hit Confirm stay under the CFM tag; team to re-check all numbers under CFM

    Reno Retreat April

  65. 2026-08-05 04:57WhatsAppcontext· lead-status-hygiene

    Some numbers look invalid but still hit Confirm (e.g. +880 1842 582813), so they stay under the CFM tag

    Reno Retreat April

  66. 2026-08-05 04:55WhatsAppconstraint· lead-status-hygiene

    When leads cancel they must be removed from the confirm list — "Don't want to have a situation of double counting"

    Reno Retreat April

  67. 2026-08-03 10:14WhatsAppdecision· lead-status-hygiene

    All invalid leads are blacklisted

    Reno Retreat April

  68. 2026-08-03 10:12WhatsAppcomplaint· lead-quality

    "way too many" invalids and "too many cancellations too" — 31 invalid (22.46%) and 22 cancelled (15.94%) of 138 August leads

    Reno Retreat April

  69. 2026-08-03 10:12WhatsAppcomplaint· lead-quality

    "way too many" invalids and "too many cancellations too" — asked whether all invalids had been blacklisted

    Reno Retreat April