Occra Education
Education / Coaching← All clientsFull history
21 statements, 21 still standing. Ordered by when they were said, not when we read them.
- 2026-08-13 01:56Meetingdecision· annual-campaign-planning
Shift from ad-hoc management to replicable, year-on-year campaign planning — e.g. September/November prep for January 'Back to School' classes.
- 2026-08-13 01:56Meetingdecision· ad-refresh-cycle
New ad creative on a quarterly (roughly three-month) refresh cycle, with organic social kept consistent monthly.
- 2026-08-13 01:56Meetingdecision· ads-within-eight-video-package
Ads stay inside the existing monthly eight-video package rather than being split out into a separate ad budget or extra creative purchases.
- 2026-08-13 01:56Meetingpreference· gen-z-brand-voice
Keep the current Gen Z, student-centred style for all social and ad content; not formal/professional talking-head educational style.
- 2026-08-13 01:56Meetingcontext· lead-sources
Referrals drive roughly 80–85% of leads; organic social is a 'trust check' for students rather than a direct conversion channel, while paid ads target parents.
- 2026-08-13 01:56Meetingcontext· target-student-segment
They only teach Secondary 3 and 4 now — JC offerings stopped at the end of last year — and Gen Z branding only makes sense for Sec 3 and above.
- 2026-08-13 01:56Meetingdecision· eoy-crash-course-sept
End-of-year crash course runs 7–11 September; targeting broadened from Sec 3 only to include Sec 2 to get enough lead volume, marketed generically as 'secondary school students'.
- 2026-08-13 01:56Meetingcontext· eoy-crash-course-pricing
Crash course priced at $45 for a 3-hour session (half the usual lesson price, vs free 2-hour last year), plus a $100 discount if they register for regular lessons by end of the September holidays.
- 2026-08-13 01:56Meetingcontext· account-management
Jil Micole Lee takes over as primary account manager from Jun Kai; Rayne Choo is secondary AM and covers when Jil is away.
- 2026-08-13 01:56Meetingdecision· chemistry-priority
Prioritise Chemistry as the lead subject in crash course marketing, specifically Mole Concept and Chemical Bonding, then funnel to other subjects.
- 2026-08-13 01:56Meetingdecision· crash-course-video-variations
Three video variations for the crash course shoot: one Chemistry-specific, one generic crash course, and one for the post-EOY October/November period.
- 2026-08-13 01:56Meetingcommitment· september-shoot
Atlas to film next Tuesday, aiming to shoot all eight videos, with scripts and shot list shared by Monday morning for the client to review.
- 2026-08-13 01:56Meetingdecision· group-pricing-crash-course
Group pricing / bring-a-friend discount for the crash course left open — client to decide and send the breakdown.
- 2026-08-13 01:56Meetingdecision· september-content-scope
September content is restricted strictly to the crash course campaign.
- 2026-08-13 01:56Meetingpreference· creative-hooks
Willing to try 'rage bait' style hooks (deliberate typos, visually unconventional) and A/B test hooks; talking-head educational videos and the bottle-spinning creative did not land.
- 2026-08-13 01:56Meetingcontext· business-metrics
$360 per subject per month (market average), 5% churn, ~1.5K monthly ad budget not always spent, LTV unknown so they model a conservative 10-month lifespan.
- 2026-08-13 01:56Meetingpreference· communication-hours
Contact them in the mornings, before 3:00 PM — afternoons are taken up with teaching. Future meetings to be scheduled in the morning.
- 2026-08-13 01:56Meetingrisk· static-ad-assets
Some static/carousel assets were already submitted but it's unclear whether they are tailored to the Crash Course; status to be confirmed with Jin Kai.
- 2026-08-13 01:56Meetingpreference· english-subject-angle
For English, highlight argumentative writing and comprehension — the areas students struggle with most.
- 2026-08-13 01:56Meetingcomplaint· content-brief-changes
Client submits a title list at the start of the month, then changes direction — making their own videos and new scripts on different angles from the ones they suggested.
- 2026-08-13 01:56Meetingcontext· tutors
Seven tutors after two new hires, aged 21 to 26; a per-tutor persona/question list is being compiled to personalise scripts.