Design4Space
Interior Design / Renovation← All clientsBrand kit
colours the generator renders with — without these nothing can be generated- decisionevent-lead-handover2026-08-2059d ago
Broadcasts and followups have been sent — leads can now start being assigned out to designers for them to try and contact as well.
Client signalling the handover point: their broadcast/followup wave is complete, so designer-side outreach can begin in parallel.
WhatsAppD4S Reno Expedition Leads· Alex (Design4Space)
- contextevent-lead-process2026-08-2257d ago
Attendance for the 23 August Reno Expedition is tracked in dated tabs in the shared Google Sheet (e.g. "22 AUGUST 2026"); agency asked if D4S is tracking on a different sheet like last year
https://docs.google.com/spreadsheets/d/1hPZ1DafmRiqgdOi4ejlT-uofSC7e0RMEeb2PX-OmGVw/edit
WhatsAppD4S Reno Expedition Leads· Alex
- contextlead-contact-method2026-08-1168d ago
Previously Jacqueline led with text rather than calls — repeated META lead calls got her blocked/restricted; most confirmed appointments came via text. Agency says they call remotely from a landline with no ban issues, plus a confirmation button and automated floor plan collection
Jacqueline: send message first, call once or twice, rest of follow-up via chat.
WhatsAppD4S Reno Expedition Leads· Design 4 Space (Jacqueline) / ℛ𝓎
- constraintlead-refund-policy2026-03-20212d ago
Leads that don't reply or don't show up can't be refunded or replaced, since they come direct from Facebook and Instagram ads; the client should update lead status in the Google Sheet instead.
Lee Sing asked whether non-responsive/no-show leads could be returned or refunded. Alex confirmed no, and asked that statuses be updated in the sheet for visibility. Lee Sing noted it.
WhatsAppLeads FB/IG D4S· Alex
- constraintlead-sheet-integrity2026-08-2059d ago
If designers get replies or confirmations, kindly help to update the sheet so that statuses can be tallied up.
Designers contacting leads must record replies/confirmations back into the shared sheet so the client can tally statuses.
WhatsAppD4S Reno Expedition Leads· Alex (Design4Space)
- decisionunconfirmed-lead-assignment2026-08-2059d ago
Unconfirmed leads to be assigned out to IDs from Thursday/Friday after the Wednesday-evening broadcast; on 20 Aug Alex confirmed assigning can start, with branches updating the sheet on any replies
Agency setter continues calling alongside. Lee Sing had asked whether unconfirmed leads should be assigned before the weekend event.
WhatsAppD4S Reno Expedition Leads· Alex
6 worth re-confirming before acting on
Nothing has contradicted these, so they are still on the record — but they are old enough that the client may have moved on. Treat them as questions, not instructions.
- decisionbooking-confirmation-format2026-08-1861d ago
Booking Confirmations will include the Excel row number so branches can locate the corresponding row quickly
Requested by Lee Sing, agreed by Alex: "Yes, we can add that in".
WhatsAppD4S Reno Expedition Leads· Alex
- riskduplicate-leads2026-08-1861d ago
Recurring duplicate/misleading lead entries — same number appearing under different names (social media username overwrites), and leads signing up twice causing cross-branch assignment conflicts.
Alex: names get overwritten when a lead also messages D4S on FB/IG from the same number. Cases raised by Mennis Wan (17 Aug, assigned to TH but is Pearlyn's client) and Lee Sing (18 Aug, duplicate assigned to TH and TPY). Surendran and Farouq signed up twice — branches need to deconflict. Alex said they are trying to improve the display.
WhatsAppD4S Reno Expedition Leads· Alex
- riskmissing-leads-in-system2026-08-1861d ago
A lead raised by Edmund could not be found in our system or Meta lead form submissions — possibly wrong name/number input; confirmation sent manually and situation being monitored.
WhatsAppD4S Reno Expedition Leads· Alex
- decisionnon-event-lead-ownership2026-08-1168d ago
Leads from homematch/qanvast/ezid/direct email/WA/sixides/renonation/hometrust stay with D4S's own team — "these are our bread & butter, you need to follow up as normal". Handover applies to event leads only.
WhatsAppD4S Reno Expedition Leads· ℛ𝓎
- commitmentad-creative-refresh2026-05-05166d ago
New ads are in the midst of editing and will be out by end of week.
Response to Richard asking whether new ads were running.
WhatsAppLeads FB/IG D4S· Jun Kai
- commitmentevent-rsvp-timings-headsup2026-08-1960d ago
D4S asked for a heads-up on finalised RSVP timings so they can arrange tables and chairs; Jun Kai committed to sending it over tomorrow.
Event: Renovation Expedition, 23 August, 4-7 PM, Ecopluz Showroom.
WhatsAppD4S Reno Expedition Leads· Jun Kai
Log meeting notes
Paste the notes; extraction pulls the facts and flags what contradicts the record. Add the doc link so the full detail stays one click away.
Facts
only approved facts may anchor a claimDocuments
drafted by the system, edited by people — then the edits are read back into the recordNothing yet. Drafting is instant and free — agreement, invoice and deck from the client record, with [AM: …] markers where a human must fill in what the system must not invent.