I Pro Design
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26 statements, 23 still standing. Ordered by when they were said, not when we read them.
- 2026-02-26 07:41WhatsAppcontext· ad-account-access
"Can set me as full control?" — client asked for full control access
I Pro Design X Atlas
- 2026-02-24 05:58WhatsApprisk· march-pause
Pause is open-ended with no resume date given — churn risk
I Pro Design X Atlas
- 2026-02-24 05:53WhatsAppdecision· march-pause
"We ll put a pause for mar and ll come back to u once we are ready to resume"
I Pro Design X Atlas
- 2026-01-04 02:17WhatsAppcontext· fb-ad-payment-method
Prepaid funds run out periodically and each top-up needs Julian to be available live to pass the OTP
I Pro Design X Atlas
- 2026-01-04 02:17WhatsApprisk· fb-ad-payment-method
Ads keep hitting payment errors whenever the prepaid funds run out, and each top-up needs Julian's live OTP.
I Pro Design X Atlas
- 2026-01-04 02:17WhatsAppcontext· fb-ad-payment-method
Prepaid funds run out periodically, requiring Julian to be available to verify an OTP each time (Nov 7, Dec 8, Jan 4).
I Pro Design X Atlas
- 2026-01-04 02:17WhatsAppcontext· fb-ad-payment-method
Prepaid FB funds run out periodically and each top-up requires Julian to pass an OTP over WhatsApp — recurring on 7 Nov, 8 Dec and 4 Jan.
I Pro Design X Atlas
- 2026-01-02 09:55WhatsAppcontext· commercial-vs-residential-performance
Residential ads performing well (~$33 CPL); commercial side is dry despite multiple creatives tried, newly relaunched at ~$60 CPL.
I Pro Design X Atlas
- 2026-01-02 09:55WhatsAppcontext· commercial-vs-residential-performance
Residential leads at around $33 CPL; commercial ads newly launched at around $60 CPL.
I Pro Design X Atlas
- 2026-01-02 09:55WhatsAppdecision· creative-refresh-cadence
Ads refreshed in early Jan using the new media Julian shared, as performance had started to slow.
I Pro Design X Atlas
- 2025-12-20 06:27WhatsAppconstraint· no-shirtless-workers-in-creative
"Pls try to avoid posting those worker working without wearing shirt."
I Pro Design X Atlas
- 2025-12-20 03:53WhatsAppcontext· commercial-vs-residential-performance
Commercial ads are dry despite multiple creatives tested, while residential performs well; client to supply more commercial media (office, cat shop).
I Pro Design X Atlas
- 2025-12-20 03:53WhatsApprisk· commercial-vs-residential-performance
Commercial creative supply is the bottleneck — Atlas has exhausted multiple creatives and needs more commercial media from the client.
I Pro Design X Atlas
- 2025-12-20 03:53WhatsAppcontext· commercial-vs-residential-performancesuperseded
Residential ads perform well; the commercial side is "abit more dry" despite multiple creatives tested — more commercial-work media would help.
The 2 Jan 2026 WhatsApp update restates the same commercial-vs-residential performance picture at equal authority with current figures (~$33 CPL residential, ~$60 CPL relaunched commercial), replacing the 20 Dec 2025 version.
I Pro Design X Atlas
- 2025-12-20 03:53WhatsAppdecision· creative-refresh-cadence
Atlas explained they deliberately keep the well-performing residential creative running rather than swapping in recent videos, because frequent creative changes reset learning on a limited budget.
I Pro Design X Atlas
- 2025-12-20 03:53WhatsAppdecision· creative-refresh-cadence
Atlas explained the residential ad is performing well so it won't be disrupted — with limited budget, changing creatives too frequently resets learning and hurts efficiency.
I Pro Design X Atlas
- 2025-12-20 03:53WhatsAppcomplaint· commercial-vs-residential-performance
Commercial side is "abit more dry" after multiple creatives tried; Atlas asked Julian for more media showcasing commercial work.
I Pro Design X Atlas
- 2025-12-20 03:53WhatsAppdecision· creative-refresh-cadence
Not rotating creatives frequently on the residential ad while it performs — limited budget means frequent changes reset learning and hurt efficiency.
I Pro Design X Atlas
- 2025-12-19 09:40WhatsAppcomplaint· creative-refresh-cadencesuperseded
"Can i ask why not using any recent video? Or we suppose not to change any video or photo that posting?"
The 20 Dec WhatsApp explanation directly answers and closes the client's 19 Dec question about rotating creatives, establishing the stated position of holding the performing residential ad rather than refreshing frequently.
I Pro Design X Atlas
- 2025-12-19 09:40WhatsApppreference· creative-refresh-cadence
Julian asked why recent videos/photos aren't being used and whether creatives are supposed to stay unchanged.
I Pro Design X Atlas
- 2025-11-09 02:24WhatsAppcontext· ai-followup-suppression
Asked to stop the AI from following up with a particular lead who said he found the ID already.
I Pro Design X Atlas
- 2025-11-07 07:00WhatsAppdecision· fb-ad-payment-method
Switched Meta ad billing to a prepaid funding method — Atlas tops up FB funds and Julian verifies via OTP each time.
I Pro Design X Atlas
- 2025-11-07 07:00WhatsAppdecision· fb-ad-payment-method
Switched the FB ad account to prepaid funding — Atlas topped up SGD1,310 via Julian's card (ending 5770) after OTP verification, as that was the max Meta allowed.
I Pro Design X Atlas
- 2025-11-07 07:00WhatsAppdecision· fb-ad-payment-method
Switched to FB prepaid funding method, topped up SGD 1,310 for November after the card could not be renewed.
I Pro Design X Atlas
- 2025-11-07 07:00WhatsAppdecision· fb-ad-payment-method
Client agreed to prepaid funding of the FB ad account; card was verified via OTP and SGD1,310 was topped up as the maximum Meta allowed.
I Pro Design X Atlas
- 2025-11-07 05:46WhatsAppdecision· fb-ad-payment-methodsuperseded
"Change to deduct from bank account directly" — "We can do prepaid to fb also"; ended up funded via prepaid top-ups to Meta, verified with Julian's OTP
The later 2025-11-07 07:00 WhatsApp message settles the same funding question, confirming FB prepaid top-ups of SGD 1,310 after the card could not be renewed, replacing the earlier 05:46 plan to deduct from the bank account directly.
I Pro Design X Atlas