A
?

Design IOI

← All clients

Full history

22 statements, 18 still standing. Ordered by when they were said, not when we read them.

  1. 2026-03-16 11:16WhatsApprisk· late-payments

    A Facebook-side payment issue on the ad account required Jack to settle it before ads could continue.

    Design IOI x Atlas

  2. 2026-03-03 02:30WhatsApprisk· lead-volume-results

    Repeated lead-volume complaints alongside chronic late payment suggest churn risk.

    Design IOI x Atlas

  3. 2026-03-03 02:30WhatsApprisk· late-payments

    Recurring pattern of invoices needing many chases across the Jan, Feb and Mar cycles.

    Design IOI x Atlas

  4. 2026-03-02 02:34WhatsApprisk· late-paymentssuperseded

    Late payment is a recurring pattern — the Jan and Feb cycle invoices also needed many follow-ups.

    The 3 Mar 2026 WhatsApp note restates the same recurring late-payment pattern from the 2 Mar note with equal authority and extends it to the Mar cycle, fully containing the earlier observation.

    Design IOI x Atlas

  5. 2026-03-02 02:34WhatsApprisk· late-payments

    Invoices are repeatedly late — the Dec–Jan invoice ran two weeks overdue and the Jan and Feb invoices each needed 5+ chases.

    Design IOI x Atlas

  6. 2026-03-02 02:34WhatsApprisk· late-payments

    Invoices are chronically paid late — the Jan invoice took ~10 days and 7 reminders, and the mid-Feb invoice was still unpaid by early March.

    Design IOI x Atlas

  7. 2026-03-02 02:34WhatsApprisk· late-payments

    Invoices are consistently paid late, requiring repeated chasing over weeks

    Design IOI x Atlas

  8. 2026-01-07 00:47WhatsAppcomplaint· lead-volume-results

    "Hi a feedback, haven't been getting any leads."

    Design IOI x Atlas

  9. 2026-01-05 06:50WhatsAppcomplaint· late-paymentssuperseded

    Invoice for the 20 Dec–20 Jan cycle went two weeks overdue before the client committed to paying.

    The 2 Mar 2026 WhatsApp note restates the same Dec\u2013Jan overdue invoice and extends it into a standing pattern, fully subsuming the 5 Jan 2026 entry at equal authority.

    Design IOI x Atlas

  10. 2026-01-05 06:50WhatsAppcommitment· late-payments

    "Ok I make payment by today" — after the December invoice was two weeks overdue.

    Design IOI x Atlas

  11. 2026-01-04 02:06WhatsApprisk· late-paymentssuperseded

    Payment for the Dec–Jan cycle went two weeks overdue and required repeated chasing.

    The 2 Mar 2026 WhatsApp note restates the same Dec\u2013Jan two-week overdue fact and extends it through Jan and Feb, so it fully replaces the 4 Jan 2026 message on the same topic at equal authority.

    Design IOI x Atlas

  12. 2025-12-30 11:59WhatsApppreference· ad-approval

    Client asked to review the ad/ad ID before processing payment: "can i check the advid first?"

    Design IOI x Atlas

  13. 2025-12-30 11:59WhatsApppreference· ad-approval

    Client wants to review the ad/adv ID before approving new ads going live.

    Design IOI x Atlas

  14. 2025-12-30 11:59WhatsApppreference· ad-approval

    Jack wants to review the ad creative/ad ID before it goes live

    Design IOI x Atlas

  15. 2025-12-29 01:31WhatsAppcommitment· ad-approvalsuperseded

    New ads would be published by the next day, built from the media the client uploaded.

    The 30 Dec WhatsApp message adds a client review gate before go-live, which directly changes the 29 Dec plan to publish the new ads the next day.

    Design IOI x Atlas

  16. 2025-12-28 14:42WhatsAppcomplaint· lead-volume-results

    "Did the ads stop running? there weren't any leads past week"

    Design IOI x Atlas

  17. 2025-12-15 05:36WhatsAppcomplaint· lead-volume-results

    "I need to discuss about this month — the results not so ideal"

    Design IOI x Atlas

  18. 2025-12-15 04:49WhatsAppcontext· billing-cycle

    The invoice sent 15 Dec covers the cycle from 20 Dec to 20 Jan.

    Design IOI x Atlas

  19. 2025-12-15 04:49WhatsAppcontext· billing-cycle

    The invoice cycle runs from 20 Dec to 20 Jan (monthly cycle, invoiced in advance).

    Design IOI x Atlas

  20. 2025-12-15 04:49WhatsAppcontext· billing-cycle

    Invoices run on a 20th-to-20th cycle (e.g. 20 Dec – 20 Jan)

    Design IOI x Atlas

  21. 2025-12-15 04:49WhatsAppcontext· billing-cycle

    Invoice cycle runs 20 Dec – 20 Jan, i.e. billed for the upcoming month around mid-month.

    Design IOI x Atlas

  22. 2025-12-15 04:49WhatsAppcontext· billing-cycle

    Invoice cycle runs 20 Dec – 20 Jan, i.e. billing is on a 20th-to-20th monthly cycle.

    Design IOI x Atlas